Article ID: 816683 - Last Review: December 3, 2007 - Revision: 5.6

Process Explorer from SysInternals Does Not Start

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SYMPTOMS

When you try to start Process Explorer from Sysinternals, you receive the following message:
Make sure that you are an administrator and that a copy of Process Explorer is not already running.
Error installing HandleEx driver: A required privilege is not held by the client.

Note This issue may occur even if you are logged on as a member of local administrators group.
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CAUSE

This issue occurs because the version of process explorer that you are running is not compatible with Windows Server 2003.
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RESOLUTION

To resolve this issue, contact Sysinternals to obtain an updated version of Process Explorer. To do so, visit the following Sysinternals Web site:http://technet.microsoft.com/en-us/sysinternals/default.aspx (http://technet.microsoft.com/en-us/sysinternals/default.aspx) Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information. The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.
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APPLIES TO
  • Microsoft Windows Server 2003, Web Edition
  • Microsoft Windows Server 2003, Standard Edition (32-bit x86)
  • Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)
  • Microsoft Windows Server 2003, Datacenter Edition (32-bit x86)
  • Microsoft Windows Small Business Server 2003 Standard Edition
  • Microsoft Windows Small Business Server 2003 Premium Edition
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Keywords: 
kbprb KB816683
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