While using your Original Xbox console you receive the error message: "Your Xbox requires service" in multiple language

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SYMPTOMS

While using your Xbox console you may receive the following Universal Error Message (UEM):

Your Xbox requires service. Please call Xbox Customer Support.

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CAUSE

You receive UEMs when a hardware or a firmware error occurs.

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THINGS TO TRY

Restart the Xbox console. If the error persists, the console may require service by Microsoft.

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Additional Support

If the steps in the previous section did not resolve your issue, your console may have to be serviced. Please follow this link to confirm whether phone or online support is offered in your country to initiate an exchange order for your console:

961531 (http://support.microsoft.com/kb/961531/ ) Original Xbox support offerings per region

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APPLIES TO

Xbox Console
Microsoft Xbox

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kbxboxamericasportal kbxboxts kbxboxconsole kbxboxext kberrmsg kbxboxpacrimportal kbxboxeuropeportal kbxboxamericasportal kbtshoot kbpubtypekc KB816784

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