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Xbox: You receive the error message "Your Xbox requires service" in multiple languages while using your Xbox console

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Article ID:816784
Last Review:May 12, 2007
Revision:7.6

SYMPTOMS

While using your Xbox console you may receive the following Universal Error Message (UEM):
Your Xbox requires service. Please call Xbox Customer Support.

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CAUSE

You receive UEMs when a hardware or a firmware error occurs.

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THINGS TO TRY

Restart the Xbox console. If the error persists, the console may require service by Microsoft. See the More Information section for Xbox Customer Service contact information.

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MORE INFORMATION

If above steps do not resolve the behavior, contact Xbox Customer Service. A Support Professional will be able to provide additional assistance or determine if the console requires a repair.

For Xbox Customer Service contact information, visit the following Web site: http://www.xbox.com/support/contact/ (http://www.xbox.com/support/contact/)

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APPLIES TO
•Microsoft Xbox

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Keywords: 
kberrmsg kbtshoot kbxboxconsole kbpubtypekc kbxboxamericasportal kbxboxpacrimportal kbxboxeuropeportal kbxboxext KB816784

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