Article ID: 816950 - Last Review: February 13, 2006 - Revision: 2.7

"Can not find script file" error message when you try to install Office 2003

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SYMPTOMS

When you try to install Microsoft Office 2003, setup fails with an error message similar to one of the following:
Can not find script file path\Scripts\Irm-v2.vbs.
When you click OK to clear the error message, you also receive the following error message:
Can not find script file path\Scripts\Offverlog.vbs.
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CAUSE

This problem may occur if you try to install Office 2003 to a Universal Naming Convention (UNC) path (for example, \\server\share) or to a mapped drive that is not an internal hard disk.
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WORKAROUND

To work around this problem, install Office 2003 to a mapped drive (for example, Z:\Office).
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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
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APPLIES TO
  • Microsoft Office Professional Edition 2003
  • Microsoft Office Excel 2003
  • Microsoft Office PowerPoint 2003
  • Microsoft Office Publisher 2003
  • Microsoft Office Small Business Edition 2003
  • Microsoft Office Basic Edition 2003
  • Microsoft Office Access 2003
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Keywords: 
kbsetup kbwindowsinstaller kberrmsg kbprb KB816950
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