Xbox: You experience problems using the Xbox RF Adapter| Article ID | : | 817017 | | Last Review | : | April 26, 2007 | | Revision | : | 8.4 |
SYMPTOMSWhen you use the Xbox RF Adapter with your Xbox console, you may experience one or more of the following behaviors: | • | There is no video display. | | • | There is distorted or partial video display. | | • | A projection TV does not display the video correctly. |
THINGS TO TRY| 1. | Determine whether the indicator light on the front of the console remains green or whether it blinks. | • | If the indicator light repeatedly blinks green and orange, the AV connection is not functioning correctly. If this is the case, follow steps 2 through 4. If these steps do not resolve the issue, continue to step 8. | | • | If the indicator light remains green, continue to step 2. |
| | 2. | Verify that you are using a Microsoft-licensed or Microsoft-compatible RF adapter. If this is not the case, contact the manufacturer of the peripheral for more information. | | 3. | Verify that you tune the TV to the same channel as you selected on the Xbox RF Adapter. Make sure that you tune the TV to channel 3 or channel 4 as directed. | | 4. | Verify that you connected the console correctly. | a. | Turn off power to your TV, to your VCR, and to your Xbox console. | | b. | Connect the RF adapter to the AV port on the back of the Xbox console. | | c. | Connect the RF adapter coaxial cable (TV out) connector to the TV or to the VCR antenna input. Make sure that the connections are firmly connected. | | d. | Connect the appropriate coaxial cable to the antenna in (ANT in) connector. Make sure that the connections are firmly connected. | | e. | Set the RF adapter and the TV or the VCR to the same channel. Use either channel three or channel four. You may improve video performance if you select a channel that has no other active signal. | | f. | If you connect your Xbox console to a TV through a VCR, DVD movies may not play because of copy protection technology. However, this does not affect gameplay. |
| | 5. | Try different connection configurations.
| • | If you connect directly to a TV, try a different TV. | | • | If you connect your Xbox console to a TV through a VCR, try connecting your Xbox console directly to a TV. |
| | 6. | Determine whether the behavior occurs with one disc, with two discs, or with more than two discs.
| • | If the problem occurs with only one or two discs, search the Knowledge Base for known issues for that particular disc. | | • | If no known issues exist, return the disc to the retailer. |
| | 7. | The RF Adapter may be malfunctioning. | | 8. | If a replacement RF Adapter does not resolve the issue, you may need Microsoft to repair the console. |
APPLIES TO| • | Microsoft Xbox | | • | Microsoft Xbox RF Adapter |
 Back to the top
| kbtshoot kbxboxconsole kbvideo kbpubtypekc kbxboxperipherals kbxboxamericasportal kbxboxext KB817017 |
| Other Support Options- Need More Help?
Contact a Support professional by Email, Online or Phone. - Customer Service
For non-technical assistance with product purchases, subscriptions, online services, events, training courses, corporate sales, piracy issues, and more. - Newsgroups
Pose a question to other users. Discussion groups and Forums about specific Microsoft products, technologies, and services.
|
|
Help and Support
