Article ID: 817072 - View products that this article applies to.
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When you try to close or save a Project that contains inserted project plans (Master Project file), the program may abruptly quit with or without an error message.
This problem may occur if you have broken the link to an inserted Project file in the Master Project file.
Service Pack InformationThis problem is corrected in Project 2002 Service Pack 1.
To resolve this problem, obtain the latest service pack for Project 2002. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/867829/ )How to obtain the latest Microsoft Project 2002 service pack
Hotfix InformationA supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date Time Size File name ---------------------------------------------- 03-Apr-2003 18:53 9,090,048 Project10.msp After the hotfix is installed, the following files will have the listed attributes or later: Date Time Version Size File name -------------------------------------------------------------- 24-Mar-2003 21:24 10.0.2003.324 320,000 Atlconv.dll 22-May-2002 22:37 10.0.4109.0 7,445,320 Owc10.dll 18-Oct-2002 03:23 10.0.2002.1017 909,824 Pj10od10.dll 19-Feb-2003 00:24 10.0.2003.218 254,464 Pj10tm10.dll 24-Mar-2003 21:24 10.0.2003.324 4,108,800 Pjoledb.dll 03-Apr-2003 02:29 10.0.2003.402 10,101,248 Winproj.exe
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
This problem was first corrected in Project 2002 Service Pack 1.
Article ID: 817072 - Last Review: February 27, 2014 - Revision: 3.2
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