Installation of Hotfix Leaves Temporary Folder on Hyper-Threaded or Multiprocessor Computer

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Article ID: 817084 - View products that this article applies to.
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SYMPTOMS

When you install certain Windows 2000 Server or Windows XP hotfixes on a computer with a high-speed hyper-threaded processor or multiple high-speed processors, a temporary folder may remain in the root folder of one of the computer's hard disks after the hotfix is installed.

CAUSE

This problem occurs as a result of a race condition (timing issue) in certain versions of the hotfix installer components. The affected hotfix packages contain installer components that have the following attributes (or earlier) that are listed in the following table:
Date         Time   Version    Size    File name
---------------------------------------------------
21-Sep-2002  20:44  5.2.32.0   24,576  Xpsp1hfm.exe     
21-Sep-2002  20:44  5.2.42.0   46,080  Spuninst.exe     
21-Sep-2002  20:44  5.2.42.0  273,408   Update.exe 

RESOLUTION

This problem is resolved in hotfix packages that contain hotfix installer components with the following attributes or later that are listed in the following table:
Date         Time   Version    Size    File name
---------------------------------------------------
14-Nov-2002  18:01  5.3.10.0  409,088  Update.exe       
17-Dec-2002  21:32  5.3.10.0   87,040  Spuninst.exe     
17-Dec-2002  21:32  5.3.5.0    24,576  Xpsp1hfm.exe     

WORKAROUND

To work around this problem, delete the temporary folder after you install the hotfix, and then restart the computer.

MORE INFORMATION

The hotfixes that are affected by this issue and are repackaged to correct this issue are documented in the following articles in the Microsoft Knowledge Base. The problem that is described in this article may also affect Windows Server 2003, Enterprise Edition-based servers when the hotfixes that are described in the following articles are applied:
  • 323255 MS02-055: Unchecked Buffer in Windows Help Facility May Allow Attacker to Run Code
    Note This hotfix is repackaged in the following article:
    816981 Installation of KB 323255 Hotfix May Leave a Temporary Folder
  • 328213 Removing a Program May Generate Event ID 7023
  • 329048 MS02-054: Unchecked Buffer in File Decompression Functions May Allow Attacker to Run Code
  • 329112 FIX: Multi-Border DVD with More Than 4 GB of Data Not Readable Past First Border
  • 329115 MS02-050: Certificate Validation Flaw Might Permit Identity Spoofing
  • 329390 MS02-072: Unchecked Buffer in Windows Shell Might Permit System Compromise
  • 816979 Installation of KB 329115 Hotfix May Leave a Temporary Folder
  • 816982 Installation of KB 329390 Hotfix May Leave a Temporary Folder
  • 329834 MS02-063: Unchecked Buffer in PPTP Implementation May Permit Denial-of-Service Attacks

Properties

Article ID: 817084 - Last Review: October 26, 2006 - Revision: 4.2
APPLIES TO
  • Microsoft Windows Server 2003, Standard Edition (32-bit x86)
  • Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)
  • Microsoft Windows 2000 Advanced Server
  • Microsoft Windows XP Home Edition
  • Microsoft Windows 2000 Professional Edition
  • Microsoft Windows XP Professional
  • Microsoft Windows 2000 Server
Keywords: 
kbbug KB817084

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