Article ID: 817140 - View products that this article applies to.
IMPORTANT : This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/256986/EN-US/ )Description of the Microsoft Windows Registry
When you open a text file in Microsoft Word, the File Conversion Encoding dialog box may appear.
Word may automatically detect the encoding standard that is used in a text file. If the file's encoding standard matches the default encoding standard that is used to save files as plain text in the version of Microsoft Windows that you are running, Word opens the file directly. However, if Word cannot determine the encoding standard of the text file that you are opening, Word displays the File Conversion Encoding dialog box so that you can select the encoding standard that you want to use to open the file.
Part 1: Download and Install the FixA supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
The global version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
After the hotfix is installed, the following files will have the listed attributes or later:
Date Time Size File name -------------------------------------------------------------- 21-Mar-2003 11:43 1,578,452 Winwordop.msp (client) 21-Mar-2003 12:09 4,781,732 Winwordff.msp (full file)
Important Information Before You Install the Hotfix
Date Time Version Size File name --------------------------------------------------- 20-Mar-2003 11:16 18.104.22.16818 8,826,932 Winword.exe
Part 2: Activate the UpdateWARNING : If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.
To activate this fix, follow these steps:
Microsoft provides programming examples for illustration only, without warranty either expressed or implied, including, but not limited to, the implied warranties of merchantability and/or fitness for a particular purpose. This article assumes that you are familiar with the programming language being demonstrated and the tools used to create and debug procedures. Microsoft support professionals can help explain the functionality of a particular procedure, but they will not modify these examples to provide added functionality or construct procedures to meet your specific needs.
If you have limited programming experience, you may want to contact a Microsoft Certified Partner or Microsoft Advisory Services. For more information, visit these Microsoft Web sites:
Microsoft Certified Partners - https://partner.microsoft.com/global/30000104
Microsoft Advisory Services - http://support.microsoft.com/gp/advisoryservice
For more information about the support options that are available and about how to contact Microsoft, visit the following Microsoft Web site:http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS
For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
212536To prevent Word from displaying the File Conversion Encoding dialog box, create a macro similar to the following. This macro opens the text file with the encoding scheme that you specify:
(http://support.microsoft.com/kb/212536/EN-US/ )OFF2000: How to Run Sample Code from Knowledge Base Articles
For more information about the Encoding property, in the Visual Basic Editor, click Microsoft Visual Basic Help on the Help menu, type encoding in the Office Assistant or the Answer Wizard, and then click Search to view the topic.
When a text file is encoded, it is saved according to an encoding standard. The encoding standard is a set of rules that assigns a numeric value to each text character in the file.
Many different encoding standards exist to represent the character sets that are used in different languages. Some encoding standards support the characters that are used only in a particular language. For example, a text file written in Simplified Chinese may use the GB2312-80 encoding standard, and a text file written in Traditional Chinese may use Big5.
Because Word is based on the Unicode encoding standard, you can use Word to open and save files in encoding standards for many different languages. For example, you can use Word to open a text file that is encoded in a Greek or Japanese encoding standard on an English-language system.
For more information about encoded text files, click Microsoft Word Help on the Help menu, type about encoded text files in the Office Assistant or the Answer Wizard, and then click Search to view the topics returned.
Microsoft has confirmed that this is a bug in the Microsoft products that are listed at the beginning of this article.