Article ID: 817196 - Last Review: April 22, 2003 - Revision: 1.3 Floppy Disk Drive Does Not Appear in the My Computer FolderSYMPTOMSAfter you upgrade to Microsoft Windows XP Home Edition, the
floppy disk drive may not appear in the My Computer folder. In Device Manager,
the device status for the Floppy Disk Drive returns the following error
message: Windows cannot load the device driver for this
hardware. The driver may be corrupted or missing. (Code 39) CAUSEThis behavior occurs because the SmartDisk FlashPath Monitor
from Synchronized Technologies, Inc. is installed. When you start the computer,
this program typically loads automatically and changes the registry settings
that belong to the floppy disk drive. RESOLUTIONImportant This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base: 322756
(http://support.microsoft.com/kb/322756/
)
How to back up and restore the registry in Windows To resolve this issue, remove the FlashPath Monitor from
the Startup folder, and then edit the registry settings for the floppy disk
drive.To remove the FlashPathMonitor from the Startup folder, follow these steps:
To repair the registry settings for the floppy disk drive, follow these steps:
MORE INFORMATION
The third-party products that are discussed in this article are manufactured by
companies that are independent of Microsoft. Microsoft makes no warranty,
implied or otherwise, regarding the performance or reliability of these
products.
For
additional information, click the following article number to view the article
in the Microsoft Knowledge Base: 812489
(http://support.microsoft.com/kb/812489/EN-US/
)
The Floppy Disk Drive Is Missing From the My Computer Folder
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