Exception configured in Outlook rule does not prevent move of received message to folder

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SYMPTOMS

After you create a rule in Microsoft Outlook to move received e-mail messages to a folder, if the rule contains an exception that prevents the message from moving to the folder if the message is from a specified user, the message is still transferred to the specified folder.

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CAUSE

This problem occurs because the user that you specified as an exception is contained in the Global Address List (GAL).

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RESOLUTION

Hotfix information

This hotfix should be applied to domain controllers that the Microsoft Exchange server and clients are using. A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support (http://support.microsoft.com/contactus/?ws=support)

Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

File information

The global version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

   Date         Time   Version        Size       File name
   ----------------------------------------------------------
   22-Sep-2003  22:47  5.0.2195.6824    124,688  Adsldp.dll       
   22-Sep-2003  22:47  5.0.2195.6824    132,368  Adsldpc.dll      
   22-Sep-2003  22:47  5.0.2195.6824     63,760  Adsmsext.dll     
   22-Sep-2003  22:47  5.0.2195.6824    381,712  Advapi32.dll     
   22-Sep-2003  22:47  5.0.2195.6824     69,904  Browser.dll      
   22-Sep-2003  22:47  5.0.2195.6824    136,464  Dnsapi.dll       
   22-Sep-2003  22:47  5.0.2195.6824     96,016  Dnsrslvr.dll     
   22-Sep-2003  22:47  5.0.2195.6824     47,376  Eventlog.dll     
   22-Sep-2003  22:47  5.0.2195.6824    148,240  Kdcsvc.dll       
   20-Sep-2003  22:32  5.0.2195.6824    205,584  Kerberos.dll     
   20-Sep-2003  22:32  5.0.2195.6824    509,712  Lsasrv.dll       
   20-Sep-2003  22:32  5.0.2195.6824    109,840  Msv1_0.dll       
   22-Sep-2003  22:47  5.0.2195.6824    307,984  Netapi32.dll     
   22-Sep-2003  22:47  5.0.2195.6824    361,232  Netlogon.dll     
   22-Sep-2003  22:47  5.0.2195.6825    931,600  Ntdsa.dll        
   22-Sep-2003  22:47  5.0.2195.6824    392,464  Samsrv.dll       
   22-Sep-2003  22:47  5.0.2195.6824    113,936  Scecli.dll       
   22-Sep-2003  22:47  5.0.2195.6824    259,856  Scesrv.dll       
   20-Sep-2003  16:58  5.0.2195.6813  5,280,768  Sp3res.dll       
   22-Sep-2003  22:47  5.0.2195.6824     48,912  W32time.dll      
   22-Sep-2003  22:47  5.0.2195.6824    126,224  Wldap32.dll      
   20-Sep-2003  22:32  5.0.2195.6824     33,552  Lsass.exe        
   20-Sep-2003  22:32  5.0.2195.6824     57,104  W32tm.exe        
   20-Sep-2003  22:32  5.0.2195.6824     71,888  Ksecdd.sys

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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section of this article.

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MORE INFORMATION

For additional information about how to obtain a hotfix for Windows 2000 Datacenter Server, click the following article number to view the article in the Microsoft Knowledge Base:

265173 (http://support.microsoft.com/kb/265173/ ) The Datacenter Program and Windows 2000 Datacenter Server product

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