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"The file cannot be opened" error message when you save a Project 2000 file in Project 2002

Article ID: 817271 - View products that this article applies to.

SYMPTOMS

When you try to save your Microsoft Project 2000 file, you may receive the following error message:

The file cannot be opened.

Check that the file name and path are correct
Check that the file format is recognized by Microsoft Project

Microsoft Project files saved in a version earlier than Microsoft Project 98 can't be opened.

If your file is from an earlier version, open it in that version, click Save as (File menu), and save in MPX format. Open the MPX file in the current version of Microsoft Project. When you use this method, project data is imported, but formatting is lost.

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CAUSE

This issue occurs under the following scenario:

You open a Microsoft Project 2000 file in Microsoft Project 2002.

-and-
You run a macro and then save the file.

-or-
You start the Microsoft Visual Basic Editor to edit or create a new macro, and then you save the file.

The file saves with no errors. However, when you try to save the project file a second time, you receive the error message described in the "Symptoms" section.

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RESOLUTION

Service pack information

This problem is corrected in Project 2002 Service Pack 1.

To resolve this problem, obtain the latest service pack for Microsoft Project 2002. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

867829

(http://support.microsoft.com/kb/867829/ )

How to obtain the latest Microsoft Project 2002 service pack

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

(http://support.microsoft.com/contactus/?ws=support)

Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language. The global version of this has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.


   Date         Time        Size       File name
   -------------------------------------------------
   26-Mar-2003  01:57       9,082,368  Project10.msp

After the hotfix is installed, the following files will have the listed attributes or later:

   Date         Time   Version            Size    File name
   ----------------------------------------------------------
   24-Mar-2003  21:24  10.0.2003.324     320,000  Atlconv.dll      
   22-May-2002  22:37  10.0.4109.0     7,445,320  Owc10.dll        
   18-Oct-2002  03:23  10.0.2002.1017    909,824  Pj10od10.dll     
   19-Feb-2003  00:24  10.0.2003.218     254,464  Pj10tm10.dll     
   24-Mar-2003  21:24  10.0.2003.324   4,108,800  Pjoledb.dll      
   24-Mar-2003  21:24  10.0.2003.324  10,101,248  Winproj.exe

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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

This problem was first corrected in Project 2002 Service Pack 1.

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