Article ID: 817271 - View products that this article applies to.
When you try to save your Microsoft Project 2000 file, you may receive the following error message:
The file cannot be opened.
Check that the file name and path are correct
Check that the file format is recognized by Microsoft Project
Microsoft Project files saved in a version earlier than Microsoft Project 98 can't be opened.
If your file is from an earlier version, open it in that version, click Save as (File menu), and save in MPX format. Open the MPX file in the current version of Microsoft Project. When you use this method, project data is imported, but formatting is lost.
This issue occurs under the following scenario:
Service pack informationThis problem is corrected in Project 2002 Service Pack 1.
To resolve this problem, obtain the latest service pack for Microsoft Project 2002. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/867829/ )How to obtain the latest Microsoft Project 2002 service pack
Hotfix informationA supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language. The global version of this has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date Time Size File name ------------------------------------------------- 26-Mar-2003 01:57 9,082,368 Project10.msp After the hotfix is installed, the following files will have the listed attributes or later: Date Time Version Size File name ---------------------------------------------------------- 24-Mar-2003 21:24 10.0.2003.324 320,000 Atlconv.dll 22-May-2002 22:37 10.0.4109.0 7,445,320 Owc10.dll 18-Oct-2002 03:23 10.0.2002.1017 909,824 Pj10od10.dll 19-Feb-2003 00:24 10.0.2003.218 254,464 Pj10tm10.dll 24-Mar-2003 21:24 10.0.2003.324 4,108,800 Pjoledb.dll 24-Mar-2003 21:24 10.0.2003.324 10,101,248 Winproj.exe
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
This problem was first corrected in Project 2002 Service Pack 1.
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