Long pause occurs when you try to start LIVE TV from My TV

View products that this article applies to.

SYMPTOMS

You may experience the problems that are described in the following Microsoft Knowledge Base article:

817713 (http://support.microsoft.com/kb/817713/ ) Long pause occurs when you try to start LIVE TV from My TV

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RESOLUTION

Service pack information

To resolve this problem, obtain the latest service pack for Microsoft Windows XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

322389 (http://support.microsoft.com/kb/322389/EN-US/ ) How to obtain the latest Windows XP service pack

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Update information

To resolve these problems, obtain the Q817287: Critical Update from the Microsoft Windows Update Web site:

http://windowsupdate.microsoft.com (http://windowsupdate.microsoft.com)

The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

 
   Date         Time   Version        Size     File name
   ---------------------------------------------------------------------------------
   25-Mar-2003  21:40  5.1.2600.1190   53,760  Cryptsvc.dll
   25-Mar-2003  21:40  5.1.2600.1190  165,888  Cryptsvc.dll   64-bit
   25-Mar-2003  18:54  5.1.2600.1190   53,760  Wcryptsvc.dll  x86 for 64-bit package

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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was first corrected in Microsoft Windows XP Service Pack 2.

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