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OL2000: Voting Buttons Are Missing from E-mail Messages That Are Opened on a DMS E-mail System

Article ID: 817302 - View products that this article applies to.

SYMPTOMS

When you receive an e-mail message that contains Voting Buttons on a Defense Messaging System (DMS) e-mail system, the Voting Buttons are missing when you open the e-mail message.

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CAUSE

This problem may occur when all the following conditions are true:

The Use voting buttons option was selected in the e-mail message before it was sent.

-and-
The e-mail message was converted to a commercial (P22) message format before it was sent.

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This problem is corrected in Office XP Service Pack 3.To resolve this problem, obtain the latest service pack for Microsoft Office XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

307841

(http://support.microsoft.com/kb/307841/ )

How to obtain the latest Office XP Service Pack

Hotfix Information

How to Obtain the Hotfix

This issue is fixed in the Microsoft Outlook 2000 Post-Service Pack 3 Hotfix Rollup Package June 7, 2003. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

822612

(http://support.microsoft.com/kb/822612/ )

Availability of Outlook 2000 Post-Service Pack 3 Hotfix Rollup Package: June 7, 2003

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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Office XP Service Pack 3.

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