Help and Support

Article ID: 817380 - Last Review: January 28, 2009 - Revision: 6.0

The indicator light of your Original Xbox console flashes green

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SYMPTOMS

When you are using your Xbox console, the indicator light is flashing green.

CAUSE

This behavior occurs when the disc tray is opening or about to open. A flashing green light can also indicate ordinary DVD drive activity.

THINGS TO TRY

If a flashing green light is displayed during a time that would not be considered typical Xbox function, it may indicate a problem that requires the console to be serviced by Microsoft.

Additional Support

If the steps in the previous section did not resolve your issue, your console may have to be serviced. Please follow this link to confirm whether phone or online support is offered in your country to initiate an exchange order for your console:
961531  (http://support.microsoft.com/kb/961531/ ) Original Xbox support offerings per region

APPLIES TO
  • Xbox Console
  • Microsoft Xbox
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