Article ID: 817416 - View products that this article applies to.
This article has been archived. It is offered "as is" and will no longer be updated.
When you collect the Performance Monitor log in a comma-separated value (CSV) file on a Windows 2000-based computer, you may notice that not all the counters are visible. For example, the Pages/sec counter or the Available Bytes counter under the Memory counter performance object may not be visible. This applies to all the counter performance objects that do not require instances, including the Memory object and the TCP object, for example.
This issue occurs when you save the performance log file in the CSV file format.
Hotfix InformationA supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
PrerequisitesNo prerequisites are required.
Restart RequirementYou must restart your computer after you apply this hotfix.
Hotfix Replacement InformationThis hotfix does not replace any other hotfixes.
File InformationThe English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name --------------------------------------------------------- 24-Apr-2003 22:22 5.0.2195.6741 151,824 Pdh.dll
To work around this issue, save your log files in the Windows Binary Performance Log (BLG) file format.
Note In Performance Monitor, the BLG option appears as just Binary File.
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
For additional information about how hotfix packages are named, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/816915/EN-US/ )New Naming Schema for Microsoft Windows Hotfix Packages
Article ID: 817416 - Last Review: October 26, 2013 - Revision: 2.5
Contact us for more help
Connect with Answer Desk for expert help.