Article ID: 817586 - View products that this article applies to.
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In Microsoft Message Queuing, also known as MSMQ, 2.0, you may receive an access violation in NTDLL.DLL while the queue manager is performing packet validation on a message. There are no other indications of the problem.
Service Pack InformationTo resolve this problem, obtain the latest service pack for Microsoft Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/260910/EN-US/ )How to Obtain the Latest Windows 2000 Service Pack
Hotfix InformationA supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Windows 2000 service pack that contains this hotfix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=supportNOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name -------------------------------------------------------------- 01-Apr-2003 18:18 126.96.36.1996 281,360 Mq1repl.dll 04-Feb-2003 15:51 188.8.131.526 14,096 Mq1sync.exe 26-Mar-2003 16:27 184.108.40.2064 75,536 Mqac.sys 01-Apr-2003 18:18 220.127.116.113 217,360 Mqads.dll 30-Oct-2002 16:43 18.104.22.1681 25,360 Mqbkup.exe 01-Apr-2003 18:18 22.214.171.1240 76,560 Mqdscli.dll 01-Apr-2003 18:18 126.96.36.1993 42,256 Mqdssrv.dll 21-Oct-2002 20:31 188.8.131.529 98,064 Mqmig.exe 01-Apr-2003 18:18 184.108.40.2069 265,488 Mqmigrat.dll 01-Apr-2003 18:18 220.127.116.110 222,480 Mqoa.dll 01-Apr-2003 18:18 18.104.22.1682 8,464 Mqperf.dll 01-Apr-2003 18:18 22.214.171.1245 428,304 Mqqm.dll 01-Apr-2003 18:18 126.96.36.1995 102,672 Mqrt.dll 01-Apr-2003 18:18 188.8.131.522 70,928 Mqsec.dll 01-Apr-2003 18:18 184.108.40.2069 400,656 Mqsnap.dll 01-Apr-2003 18:18 220.127.116.112 23,824 Mqupgrd.dll 01-Apr-2003 18:18 18.104.22.1687 110,352 Mqutil.dll 01-Apr-2003 18:18 22.214.171.1248 64,784 Msmq.cpl
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Microsoft Windows 2000 Service Pack 4.
For additional information about how to obtain a hotfix for Windows 2000 Datacenter Server, click the article number below to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/265173/EN-US/ )The Datacenter Program and Windows 2000 Datacenter Server Product