Article ID: 817953 - Last Review: September 20, 2011 - Revision: 5.0

The security messages appear repeatedly in FranklinCovey PlanPlus in Outlook 2003

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SYMPTOMS

After you install the FranklinCovey PlanPlus add-in for Microsoft Office Outlook 2003, a message that is similar to one of the following two messages repeatedly appears when you view messages in the PlanPlus preview pane:
A program is trying to access e-mail addresses you have stored in Outlook. Do you want to allow this? If this is unexpected, it may be a virus and you should choose "No".
-or-
A program is trying to automatically send e-mail on your behalf. Do you want to allow this? If this is unexpected, it may be a virus and you should choose "No".
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CAUSE

This behavior occurs because of security changes in Outlook 2003. The object model that is used in Outlook 2003 blocks more properties than in previous versions of Microsoft Outlook. Programs that worked with previous versions of Outlook may now experience security blocks in Outlook 2003.
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WORKAROUND

To work around this behavior, click Yes when the security message appears to allow the FranklinCovey PlanPlus add-in to access the e-mail addresses that you have stored in Outlook.
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STATUS

This behavior is by design.
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MORE INFORMATION

If you add the FranklinCovey PlanPlus add-in for Outlook to the Security Settings folder on the Microsoft Exchange Server, the behavior is not resolved.

Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

For information about how to contact the companies mentioned in this article, visit the following Microsoft Web site:
http://support.microsoft.com/gp/vendors (http://support.microsoft.com/gp/vendors)
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APPLIES TO
  • Microsoft Office Outlook 2003
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Keywords: 
kbaddin kbsecurity kbprb KB817953
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