The fle name and location of a Visio drawing that is managed by DMS is displayed in the "Save As" dialog box

Article translations Article translations
Article ID: 818051 - View products that this article applies to.
This article has been archived. It is offered "as is" and will no longer be updated.
Expand all | Collapse all

On This Page

SYMPTOMS

When you use Visio with an Open Document Management API (ODMA) program, and you save a drawing that is managed by the Document Management System (DMS) to a location that is outside the document management system, such as your local hard disk, the Save As dialog box in Visio may display the actual file name and location of the drawing, as it appears in the document management system.
This problem occurs because when you open or save a drawing in Visio, the file name and location is stored in the drawing. The file name and location information is used to set the default file name and location values in the Save As dialog box. As a result, when you save a drawing in Visio that is managed by DMS, the actual file name and location of the drawing in DMS is also used as the default values in the Save As dialog box.

RESOLUTION

Service pack information

This problem is corrected in Microsoft Visio 2002 Service Pack 2.

To resolve this problem, obtain the latest service pack for Microsoft Visio 2002. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
867749 How to obtain the latest Visio 2002 service pack

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language. The global version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
   Date         Time   Size       File name
   -----------------------------------------------------------
   28-Apr-2003  03:37  2,798,592  Visio2002-kb818051-eng.msp

				
After the hotfix is installed, the following files will have the listed attributes or later:
     Date         Time   Version         Size       File name
   --------------------------------------------------------------
   17-Apr-2003  20:03  10.0.4017.4       68,808   Visio.exe        
   17-Apr-2003  20:03  10.0.4017.4     6,360,272  Vislib.dll       
   17-Apr-2003  20:03  10.0.4017.4       646,296  Visres.dll 
Note Because of file dependencies, this update requires Microsoft Visio 2002 Service Release 1 (SR-1). For additional information about how to obtain and install Visio 2002 SR-1, click the following article number to view the article in the Microsoft Knowledge Base:
310474 Visio2002: How to Obtain and Install Visio 2002 Service Release 1




STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
This problem was first corrected in Visio 2002 Service Pack 2.

MORE INFORMATION

ODMA is an interface that provides programs with a method to integrate with client computers from document management systems. With ODMA, you can transparently access a DMS from a desktop program.

When you use Visio with DMS, drawings are typically stored in either the DMS database or a network file location. Most DMS programs reveal only the virtual location of the files. The actual location of the files is not typically disclosed.

Most DMS programs have an option to save the document to a location outside the document management system (for example, your hard disk). When you do so, the document management system returns an ODM_E_APPSELECT value to Visio that instructs Visio to perform a typical (unmanaged) "Save As" operation. Visio displays the Save As dialog box to prompt the user for the new file name and location. If the drawing was previously managed by a DMS program, you experience the symptoms described earlier in the "Symptoms" section of the article. That is, the file name and location that is used by the DMS program is displayed in the Save As dialog box.

Properties

Article ID: 818051 - Last Review: October 26, 2013 - Revision: 3.5
APPLIES TO
  • Microsoft Visio 2002 Professional Edition
  • Microsoft Visio 2002 Standard Edition
Keywords: 
kbnosurvey kbarchive kbautohotfix kbhotfixserver kbqfe kbqfe kbbug kbfix KB818051

Give Feedback

 

Contact us for more help

Contact us for more help
Connect with Answer Desk for expert help.
Get more support from smallbusiness.support.microsoft.com