Article ID: 818051 - View products that this article applies to.
This article has been archived. It is offered "as is" and will no longer be updated.
When you use Visio with an Open Document Management API (ODMA) program, and you save a drawing that is managed by the Document Management System (DMS) to a location that is outside the document management system, such as your local hard disk, the Save As dialog box in Visio may display the actual file name and location of the drawing, as it appears in the document management system.
This problem occurs because when you open or save a drawing in Visio, the file name and location is stored in the drawing. The file name and location information is used to set the default file name and location values in the Save As dialog box. As a result, when you save a drawing in Visio that is managed by DMS, the actual file name and location of the drawing in DMS is also used as the default values in the Save As dialog box.
Service pack informationThis problem is corrected in Microsoft Visio 2002 Service Pack 2.
To resolve this problem, obtain the latest service pack for Microsoft Visio 2002. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/867749/ )How to obtain the latest Visio 2002 service pack
Hotfix informationA supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language. The global version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
After the hotfix is installed, the following files will have the listed attributes or later:
Date Time Size File name ----------------------------------------------------------- 28-Apr-2003 03:37 2,798,592 Visio2002-kb818051-eng.msp
Note Because of file dependencies, this update requires Microsoft Visio 2002 Service Release 1 (SR-1). For additional information about how to obtain and install Visio 2002 SR-1, click the following article number to view the article in the Microsoft Knowledge Base:
Date Time Version Size File name -------------------------------------------------------------- 17-Apr-2003 20:03 10.0.4017.4 68,808 Visio.exe 17-Apr-2003 20:03 10.0.4017.4 6,360,272 Vislib.dll 17-Apr-2003 20:03 10.0.4017.4 646,296 Visres.dll
(http://support.microsoft.com/kb/310474/EN-US/ )Visio2002: How to Obtain and Install Visio 2002 Service Release 1
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
This problem was first corrected in Visio 2002 Service Pack 2.
ODMA is an interface that provides programs with a method to integrate with client computers from document management systems. With ODMA, you can transparently access a DMS from a desktop program.
When you use Visio with DMS, drawings are typically stored in either the DMS database or a network file location. Most DMS programs reveal only the virtual location of the files. The actual location of the files is not typically disclosed.
Most DMS programs have an option to save the document to a location outside the document management system (for example, your hard disk). When you do so, the document management system returns an ODM_E_APPSELECT value to Visio that instructs Visio to perform a typical (unmanaged) "Save As" operation. Visio displays the Save As dialog box to prompt the user for the new file name and location. If the drawing was previously managed by a DMS program, you experience the symptoms described earlier in the "Symptoms" section of the article. That is, the file name and location that is used by the DMS program is displayed in the Save As dialog box.
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