Article ID: 818103 - View products that this article applies to.
When you try to save an AutoRecover file (*.asd) in Microsoft Word, you may receive an error message similar to the following:
When you click OK, you receive the following error message:
You cannot save while the file is in use by another process. Try saving the file with a new name.
(C:\...\Word\AutoRecovery save of @1!.asd)
When you click OK in response to this error message, you receive the first error message again.
Saving the AutoRecovery file is postponed for filename.
Note To close these error messages, click Close (the X in the upper-right corner of the error message boxes).
This problem may occur when you use one or more of the following characters as part of the file name for the document:
To work around this problem, turn off the AutoRecover feature. To do this, follow these steps:
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.