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You Must Restart Your Computer After You Reinstall the USB
Article ID: 818129 - View products that this article applies to.
When you remove the Universal Serial Bus (USB) in Device Manager, and then reinstall it, you may have to restart the computer.
This problem may occur if you remove and reinstall USB version 1.1, and you also have USB version 2 installed on your computer.
Hotfix InformationA supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
PrerequisitesNo prerequisites are required.
Restart RequirementYou must restart your computer after you apply this hotfix.
Hotfix Replacement InformationThis hotfix does not replace any other hotfixes.
File InformationThe English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name -------------------------------------------------------- 15-Jan-2003 19:45 5.0.2195.6655 24,752 Hidclass.sys 23-Apr-2003 17:52 5.0.2195.6739 24,912 Openhci.sys 23-Apr-2003 17:52 5.0.2195.6739 32,944 Uhcd.sys 23-Apr-2003 17:52 5.0.2195.6739 20,752 Usbd.sys 15-Jan-2003 19:46 5.0.2195.6655 19,696 Usbehci.sys 15-Jan-2003 19:46 5.0.2195.6655 49,776 Usbhub20.sys 28-Apr-2003 17:41 5.0.2195.6741 138,768 Usbport.sys
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section of this article.
For additional information about how hotfix packages are named, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/816915/ )New Naming Schema for Microsoft Windows Hotfix Packages
Article ID: 818129 - Last Review: October 26, 2006 - Revision: 2.5