Article ID: 818150 - Last Review: June 23, 2008 - Revision: 2.1

Start Menu and Windows Task Bar Are Missing After You Upgrade to Windows XP

View products that this article applies to.
System TipThis article applies to a different operating system than the one you are using. Article content that may not be relevant to you is disabled.
Expand all | Collapse all

SYMPTOMS

When you upgrade your computer to Microsoft Windows XP, the Start menu and the Windows taskbar may be missing. Also, when you press CTRL+ESC, the Start menu does not appear. However, if you start Windows XP in Safe mode, the Start menu appears correctly.
Back to the top

CAUSE

This problem may occur if you have a built-in video adapter on your computer's motherboard, and then you install second video adapter on your computer.
Back to the top

RESOLUTION

To correct this problem, turn off the built-in video adapter.

For more information about how to turn off the built-in video adapter, see the documentation that came with your computer.

For information about how to contact your computer manufacturer, visit the following Microsoft Web site:
http://support.microsoft.com/gp/vendors (http://support.microsoft.com/gp/vendors)
Back to the top

MORE INFORMATION

For additional information about using multiple monitors, click the following article number to view the article in the Microsoft Knowledge Base:
307873  (http://support.microsoft.com/kb/307873/EN-US/ ) HOW TO: Configure and Use Multiple Monitors in Windows XP
Back to the top
APPLIES TO
  • Microsoft Windows XP Professional
  • Microsoft Windows XP Home Edition
Back to the top
Keywords: 
kbprb KB818150
Back to the top