Xbox: The game disc is scratched or will not play| Article ID | : | 818357 | | Last Review | : | April 25, 2007 | | Revision | : | 3.5 |
SYMPTOMSDisc is scratched or does not work . THINGS TO TRY| 1. | If the game disc appears not to work, first assure the game
disc is clean:
| a. | Hold disc by the edges without touching the surface
with your fingers. | | b. | Clean the disc with a soft cloth, lightly wiping from
the center outwards. | | c. | Do not use solvents or chemicals to clean the disc. | | d. | Try to play the game again. |
| | 2. | Press the power button once to turn off the Xbox console
and press it again to restart. | | 3. | Try other game discs in the Xbox console to confirm that
the problem is only with the one disc. It is important to determine if the
problem is with this one disc only (disc is the source of the problem), or if
the problem is with multiple discs (hardware is the source of the problem). |
APPLIES TO| • | Microsoft Xbox | | • | Microsoft Xbox Live | | • | Microsoft Xbox Live Starter Kit |
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