When you are using Microsoft Content Management Server (MCMS) Authoring Connector and you automate Microsoft Word, you may receive the following error message if you
open two or more Word documents, and you then close the second or later instances of Word:
This
file is in use by another application or user.
(C:\...\Normal.dot)
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Typically, only one instance of
Word runs for a user, and that instance holds the Normal.dot template. Any changes that are made to the toolbar cause that instance to save the
template. If another process is holding that template, the user is
prompted to save the template in another location.
When you automate
Word (for example, if you want to perform background tasks that you do not have to see
or interact with), a new instance of Word is created. This new instance holds and locks the template.
When you use MCMS Authoring
Connector, changes are made to the toolbar. These changes invalidate that instance
and require you to save Normal.dot when you close the
application.
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Service pack information
To resolve this problem, obtain the latest service pack for Microsoft Content Management Server 2002. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
906142 (http://support.microsoft.com/kb/906142/) How to obtain the latest Content Management Server 2002 service pack
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Hotfix information
Prerequisites
No prerequisites are required.
Hotfix Replacement Information
This hotfix does not replace any other hotfixes.
File Information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the
Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name
------------------------------------------------------
10-Dec-2002 21:52 4.0.1381.4 65,600 Cmsupdate.exe
15-May-2003 00:09 5.0.1632.0 229,944 Offcon.dll
01-May-2003 17:21 1,650 Update.inf
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Microsoft has confirmed that this Is a problem In the Microsoft products that are listed In the "Applies To" section.
This problem was corrected in Content Management Server 2002 Service Pack 1.
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