Article ID: 819003 - View products that this article applies to.
Expand all | Collapse all

On This Page

Summary

This article describes how to change the billing information for your Xbox LIVE account.

More information

To change billing information by using a computer

  1. Go to billing.microsoft.com/home.aspx and sign in with your Microsoft account (formerly Windows Live ID).
  2. Click the payment method you want to change.

    Collapse this imageExpand this image
    Click the payment method you want to change.


  3. Click Go to payment method information.

    Collapse this imageExpand this image
    Click Go to payment method information


  4. To edit an existing payment method:
    1. Click Edit payment method information (see image below).
    2. Edit your payment information, and then click Save.

    To add a new payment method:
    1. Click Use a different payment method (see image below).
    2. Click Next.
    3. Confirm the balance and service you want to transfer to a new payment method, and then click Next.
    4. Enter the new payment information, and then click Save.

    Collapse this imageExpand this image
    Choose to add a new payment method or edit your existing payment information.


    Note When you add a new payment method, your services and balances are transferred to the new payment method. Your old payment method is removed from your account.

To change billing information by using your Xbox 360 console

This information is available on our Xbox Support website:
support.xbox.com/pages/xbox-live/how-to/xbox-live-account-management/change-billing-info.aspx

Properties

Article ID: 819003 - Last Review: January 22, 2013 - Revision: 16.0
Applies to
  • Xbox
  • Xbox LIVE
Keywords: 
kbgraphxlink kbexpertisebeginner kbxbox360pacrimportal kbxbox360europeportal kbxbox360americasportal kbpubtypekc kbxbox360japanportal KB819003

Give Feedback

 

Contact us for more help

Contact us for more help
Connect with Answer Desk for expert help.
Get more support from smallbusiness.support.microsoft.com