Article ID: 819516 - View products that this article applies to.
When you try to install your MN-110 or MN-510 Universal Serial Bus (USB) network adapter, the device does not install correctly. When this issue occurs, you may notice one or more of the following symptoms:
This issue may occur if there is a problem with the USB controller configuration on your computer. Possible USB configuration problems include the following:
To resolve this issue, use the following procedures.
Method 1: Configure Windows Not to Turn Off Power to Your USB Root HubTo do this, follow these steps:
Method 2: Turn on the USB in Your System BIOSYour system BIOS is what starts the computer after you turn on the power to your computer. Software programs, such as the Windows operating system, work with the BIOS to make your computer more user friendly.
The procedure for changing BIOS settings varies depending on your computer manufacturer. Generally, there is text displayed as you start your computer (before the operating system starts) that tells you what key or keys to press to access the BIOS settings.
See the documentation that came with your computer, or contact the manufacturer for information about how to turn on the USB in your BIOS.
Important Use extreme caution when you change BIOS settings. Make one change at a time, and do not change anything that you are not sure about. Incorrect BIOS settings can cause your computer to not start.
For more information about the system BIOS, visit the following Microsoft Web site: