Article ID: 819673 - Last Review: December 3, 2007 - Revision: 3.10 Microsoft UAM Volume Folder Is Not Created When You Install Services for Macintosh
On This PageSYMPTOMSWhen you install the File Server for Macintosh service and the Print Server for Macintosh service, the Microsoft UAM Volume folder is not created. When this folder and its corresponding share (Microsoft UAM Volume) are not created, Macintosh client computers cannot connect to the server. CAUSEThis problem occurs if both of the following conditions are true:
RESOLUTIONHotfix InformationA supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix. Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: http://support.microsoft.com/contactus/?ws=support
(http://support.microsoft.com/contactus/?ws=support)
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.PrerequisitesNo prerequisites are required.Hotfix Replacement InformationThis hotfix does not replace any other hotfixes.File InformationThe English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.x86-Based ComputersDate Time Version Size File name -------------------------------------------------------- 12-May-2003 23:47 5.2.3790.9 129,024 Netoc.dll IA64-Based ComputersDate Time Version Size File name -------------------------------------------------------- 12-May-2003 23:50 5.2.3790.9 334,848 Netoc.dll STATUS Microsoft
has confirmed that this is a problem in the Microsoft products that are listed
at the beginning of this article.
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