"A Network Error Occurred While Attempting to Read from the File: C:\Ex2003RC0\Setup\I386\Exchange\Bin\63e700.msi" Error Message Occurs When You Upgrade to Exchange Server 2003

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Article ID: 820119 - View products that this article applies to.
IMPORTANT: This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:
256986 Description of the Microsoft Windows Registry
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SYMPTOMS

When you try to upgrade Microsoft Exchange 2000 Server to Exchange 2003, you may receive the following error message:
A network error occurred while attempting to read from the file: C:\Ex2003RC0\Setup\I386\Exchange\Bin\63e700.msi
Additionally, the following data is logged in the Exchange Server Setup Log.log file:

[16:52:53] The command 

        msiexec /i msxml3.msi /q reboot="ReallySuppress" 

failed, returning error code 1625 (This installation is forbidden by system policy.  Contact 
your system administrator.). -- ID:31136 -- 
ScCreateProcess (f:\df6851\admin\src\libs\exsetup\hiddenw1.cxx:1821)
           Error code 0XC0070659 (1625): This installation is forbidden by system policy.  
Contact your system administrator.
[16:52:53]  CAtomOMASync::ScInstallMSXML (f:\df6851\admin\src\udog\exsetdata\components\server\a_omasync.cxx:647)
           Error code 0XC0070659 (1625): This installation is forbidden by system policy.  
Contact your system administrator.
[16:52:53]  CAtomOMASync::ScAddRegistryKeys (f:\df6851\admin\src\udog\exsetdata\components\server\a_omasync.cxx:114)
           Error code 0XC0070659 (1625): This installation is forbidden by system policy.  
Contact your system administrator.
[16:52:53]  CBaseAtom::ScReinstall (f:\df6851\admin\src\udog\setupbase\basecomp\baseatom.cxx:1139)
           Error code 0XC0070659 (1625): This installation is forbidden by system policy.  
Contact your system administrator.
[16:52:53] Service = '' CBaseServiceAtom::ScReinstall (f:\df6851\admin\src\udog\setupbase\basecomp\basesvcatom.cxx:247)
           Error code 0XC0070659 (1625): This installation is forbidden by system policy.  
Contact your system administrator.
[16:52:53]  CBaseServiceAtom::ScUpgradeFrom2000 (f:\df6851\admin\src\udog\setupbase\basecomp\basesvcatom.cxx:418)
           Error code 0XC0070659 (1625): This installation is forbidden by system policy.  
Contact your system administrator.
[16:52:53] mode = 'Upgrade' (61968) CBaseAtom::ScSetup (f:\df6851\admin\src\udog\setupbase\basecomp\baseatom.cxx:842)
           Error code 0XC0070659 (1625): This installation is forbidden by system policy.  
Contact your system administrator.

CAUSE

This problem may occur if the Msxml3.msi XML3 parser package was installed by BindView bv-Control for Microsoft Exchange before you installed Exchange 2003.

WORKAROUND

WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk. To work around this problem, follow these steps:
  1. Click Start, click Run, type regedit in the Open box, and then click OK.
  2. Locate and then click the following registry key:
    HKEY_CLASSES_ROOT\Installer\Products\544ADF5B4CAC6AB48ABF7A12B24D93ED\SourceList
  3. Double-click the
    Packagename
    registry value.
  4. In the Value data box, type msxml3.msi, and then click OK.
  5. Quit Registry Editor.
  6. Restart the installation of Exchange 2003.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

MORE INFORMATION

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Properties

Article ID: 820119 - Last Review: December 3, 2007 - Revision: 2.4
APPLIES TO
  • Microsoft Exchange Server 2003 Enterprise Edition
  • Microsoft Exchange Server 2003 Standard Edition
  • Microsoft Windows Small Business Server 2003 Premium Edition
  • Microsoft Windows Small Business Server 2003 Standard Edition
Keywords: 
KB820119

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