Article ID: 820289 - Last Review: February 21, 2007 - Revision: 2.8 Users May Receive a Timeout Error in the Web Browser Window When They Access a Custom ASPX Web Page To Perform a Task in SharePoint Portal Server
On This PageSYMPTOMSWhen you use Microsoft Visual Studio .NET to create a
program for use in SharePoint Portal Server, and two or more users access the
same ASPX Web page at the same time to run the program and perform a task in
SharePoint Portal Server, you may find that only one of the users can connect
to the server and perform the task as expected. The other user or users cannot
connect to the server, and they receive a timeout error message in their Web
browser window. CAUSEThis problem may occur in situations where Microsoft OLE DB
Provider for Internet Publishing (Msdaipp.dll) incorrectly processes an object
and does not release it. As a result, the critical section is not released, and
other threads are in a wait state. RESOLUTIONThis problem was first fixed in a hotfix that is now
contained in a service pack. If you have installed SharePoint Portal Server
2001 Service Pack 3 or a later service pack, you do not have to apply the
hotfix. Service pack informationThis problem was first corrected in SharePoint Portal Server 2001 Service Pack 3.To resolve this problem, obtain the latest service pack for Microsoft SharePoint Portal Server 2001. For additional information, click the following article number to view the article in the Microsoft Knowledge Base: 312963
(http://support.microsoft.com/kb/312963/
)
How to obtain the latest SharePoint Portal Server 2001 service pack Hotfix informationA supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix. Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: http://support.microsoft.com/contactus/?ws=support
(http://support.microsoft.com/contactus/?ws=support)
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language. The English version of this fix has the file
attributes (or later) that are listed in the following table. The dates and
times for these files are listed in coordinated universal time (UTC). When you
view the file information, it is converted to local time. To find the
difference between UTC and local time, use the Time Zone tab
in the Date and Time tool in Control Panel.
Date Time Version Size File name ---------------------------------------------------------- 09-May-2003 18:26 10.145.6011.18 1,187,840 Msdaipp.dll STATUSMicrosoft has
confirmed that this is a problem in Microsoft SharePoint Portal Server 2001.
This problem was first corrected in SharePoint Portal Server 2001 Service Pack 3. MORE INFORMATIONFor more information about creating custom programs and
extensions to SharePoint Portal Server, see the SharePoint Portal Server
Software Development Kit (SDK). To do so, visit the following Microsoft Web
site: http://msdn2.microsoft.com/en-us/library/ms965963.aspx
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