FIX: You cannot install Windows XP Embedded Remote Boot Server on a computer that is running Windows Server 2003

Article translations Article translations
Article ID: 820683 - View products that this article applies to.
Expand all | Collapse all


You cannot use the Microsoft Windows XP Embedded Service Pack 1 installation CD to install Remote Boot Server on a computer that is running Microsoft Windows Server 2003. The installation attempt does not succeed.


This problem occurs because the coding of Remote Boot Server does not permit installation on the Beta version of Windows Server 2003. Windows XP Embedded Service Pack 1 was released to the public before Windows Server 2003 was released.


The following file is available for download from the Microsoft Download Center:
Collapse this imageExpand this image
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
   Date         Time    Size (bytes) File name
   29-Apr-2003  17:40   1,123,840    Windows XP Embedded Remote Boot Server.msi


Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.


Article ID: 820683 - Last Review: October 5, 2005 - Revision: 3.4
  • Windows XP Embedded, when used with:
    • Microsoft Windows Server 2003, Standard Edition (32-bit x86)
kbfile kbfix kbprb kbqfe KB820683

Give Feedback


Contact us for more help

Contact us for more help
Connect with Answer Desk for expert help.
Get more support from