Select the product you need help with
- Internet Explorer
- Windows Phone
- More products
"Installation source has been corrupted" error message when you install Office 2003
Article ID: 820930 - View products that this article applies to.
When you install Microsoft Office 2003, you may receive the following error message:
Microsoft Office setup cannot continue because the installation source has been corrupted.
This problem may be caused by an incorrect version of the Microsoft XML Parser (MSXML) program installed on your computer. This is typically installed with Microsoft Internet Explorer 6 and comes preinstalled on Microsoft Windows XP-based computers. By repairing or reinstalling Internet Explorer 6, you can repair MSXML.
Note By default, Internet Explorer 6 is preinstalled in all versions of Windows XP. To provide computer manufacturers more flexibility in configuring desktop versions of Windows XP, Microsoft has made it possible for OEMs, administrators, and users to remove user access to Internet Explorer while leaving the Internet Explorer code intact and fully functional to ensure the functionality of programs and operating system functions that rely on it. For example, Windows XP supports an IEAccess=off switch in the Unattend.txt file, and Internet Explorer has been added to the Add/Remove Windows Components section of the Add/Remove Programs tool in Control Panel.
To resolve this problem, use the following methods in the order in which they are presented.
Microsoft XML Parser 3.0 Service Pack 4Install the latest version of Microsoft XML Parser (MSXML) from the Microsoft Download Center.
Release Date: 8-26-2003
For additional information about how to download Microsoft Support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help to prevent any unauthorized changes to the file. To download the files, visit the following Microsoft Web site:
(http://support.microsoft.com/kb/119591/ )How to Obtain Microsoft Support Files from Online Services
Reregister the Msxml3.dll fileReregister the file Msxml3.dll. To do this, follow these steps:
Repair Internet ExplorerTo repair your installation of Internet Explorer, follow these steps:
For more information about how to reinstall or repair Internet Explorer in Windows XP, click the following article number to view the article in the Microsoft Knowledge Base:
318378For more information about how to perform an in-place upgrade (reinstallation) of Windows XP, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/318378/ )How to reinstall or repair Internet Explorer in Windows XP
315341If the issue continues to occur, continue to the next method.
(http://support.microsoft.com/kb/315341/ )How to perform an in-place upgrade (reinstallation) of Windows XP
Remove and Reinstall Internet ExplorerIf you cannot repair your installation of Internet Explorer, remove Internet Explorer, and then reinstall it. To do this, use the following methods in the order that they appear.
Remove Internet ExplorerNote You must have administrative credentials to install and remove Internet Explorer in Microsoft Windows 2000. This includes having administrative credentials the first time you start your computer after you install or remove Internet Explorer 5.5.
To remove Internet Explorer, follow these steps:
To work around this problem, run Setup with the following command line:
Setup ACCEPTEULA=1To do this, follow these steps:
Article ID: 820930 - Last Review: September 12, 2011 - Revision: 8.0