Article ID: 821166 - Last Review: May 17, 2007 - Revision: 2.2

Files are not correctly burned to a DVD-RAM disk if your Windows XP-based computer enters hibernation

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SYMPTOMS

If you burn one or more files to a DVD-RAM disk, and the computer enters hibernation during the burning process, the files are not completely burned to the DVD-RAM disk, although the burn process is completed with no errors.
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RESOLUTION

To resolve this problem, obtain the latest service pack for Microsoft Windows XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
322389  (http://support.microsoft.com/kb/322389/EN-US/ ) How to obtain the latest Windows XP service pack
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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section of this article. This problem was first corrected in Microsoft Windows XP Service Pack 2.
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APPLIES TO
  • Microsoft Windows XP Professional
  • Microsoft Windows XP Home Edition
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Keywords: 
kbtshoot kbwinxpsp2fix kbpending kbwinxppresp2fix kbfix kbbug KB821166
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