Netlogon Event ID 5722 on a Trusted Primary Domain Controller

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Article ID: 821240 - View products that this article applies to.
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SYMPTOMS

If a domain trust in the trusted domain automatically resets, the next time a trusting Windows 2000 domain controller tries to update the password, the authenticating domain controller in the trusted domain may log an event ID 5722 event message similar to the following event message:

Event Source:	NETLOGON
Event Category:	None
Event ID:	5722
Date:		05/06/yyyy
Time:		1:35:21 PM
User:		N/A
Computer:	TRUSTED_DC
Description:
The session setup from the computer TRUSTING_DC failed to authenticate. The name(s)
of the account(s) referenced in the security database is TRUSTING_DOMAIN$.
The following error occurred: Access is denied.
Data:
0000: 22 00 00 c0               "..A

This problem typically occurs when a Windows NT 4.0 domain trusts a Windows 2000 domain. For details about related netlogon logging, see the "More Information" section of this article.

CAUSE

Under these conditions, Event ID 5722 event messages that the trusting domain controller logs are only noise because the trusts are operational. When you reset the trust passwords manually, they automatically reset again within a day (plus a random interval).

The Windows NT 4.0 domain sends the new password to the Windows 2000 domain, and the new password does not work. The Windows NT 4.0 domain then sends the old password. The old password succeeds. Windows 2000 logs the event message because the initially presented password did not work.

RESOLUTION

Hotfix Information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

You must restart your computer after you apply this hotfix.

Hotfix Replacement Information

This hotfix does not replace any other hotfixes.

File Information

The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
   Date         Time   Version        Size       File name
   ----------------------------------------------------------
   16-Jul-2003  06:56  5.0.2195.6748    124,688  Adsldp.dll
   16-Jul-2003  06:56  5.0.2195.6748    132,368  Adsldpc.dll
   16-Jul-2003  06:56  5.0.2195.6748     63,760  Adsmsext.dll
   16-Jul-2003  06:56  5.0.2195.6761    381,712  Advapi32.dll
   16-Jul-2003  06:56  5.0.2195.6753     69,392  Browser.dll
   16-Jul-2003  06:56  5.0.2195.6680    134,928  Dnsapi.dll
   16-Jul-2003  06:56  5.0.2195.6780     96,528  Dnsrslvr.dll
   16-Jul-2003  06:56  5.0.2195.6753     47,376  Eventlog.dll
   16-Jul-2003  06:56  5.0.2195.6759    148,240  Kdcsvc.dll
   18-Jun-2003  06:43  5.0.2195.6758    205,072  Kerberos.dll
   26-Mar-2003  10:37  5.0.2195.6695     71,888  Dsecdd.sys
   13-Jul-2003  17:17  5.0.2195.6779    509,712  Lsasrv.dll
   13-Jul-2003  17:17  5.0.2195.6779     33,552  Lsass.exe
   15-Jul-2003  08:39  5.0.2195.6782    109,840  Msv1_0.dll
   16-Jul-2003  06:56  5.0.2195.6601    311,568  Netapi32.dll
   16-Jul-2003  06:56  5.0.2195.6783    360,720  Netlogon.dll
   16-Jul-2003  06:56  5.0.2195.6781    931,088  Ntdsa.dll
   16-Jul-2003  06:56  5.0.2195.6742    392,464  Samsrv.dll
   16-Jul-2003  06:56  5.0.2195.6737    131,344  Scecli.dll
   16-Jul-2003  06:56  5.0.2195.6737    306,448  Scesrv.dll
   15-Jul-2003  11:08  5.0.2195.6776  4,858,368  Sp3res.dll
   16-Jul-2003  06:56  5.0.2195.6601     51,472  W32time.dll
   16-Aug-2002  02:32  5.0.2195.6601     57,104  W32tm.exe
   16-Jul-2003  06:56  5.0.2195.6741    126,224  Wldap32.dll

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was corrected in Microsoft Windows Server 2003.

MORE INFORMATION

Sample Netlogon.log Contents

05/06 13:35:21 [SESSION] NetrServerAuthenticate entered: TRUSTING_DC on account TRUSTING_DOMAIN$ (Negot: 1ff)
05/06 13:35:21 [CRITICAL] NetrServerAuthenticate: Bad password 0 for TRUSTING_DC on account TRUSTING_DOMAIN$
05/06 13:35:21 [CRITICAL] NetrServerAuthenticate: Bad password 1 for TRUSTING_DC on account TRUSTING_DOMAIN$
05/06 13:35:21 [CRITICAL] NetrServerAuthenticate: Failed to authenticate TRUSTING_DC on account TRUSTING_DOMAIN$
05/06 13:35:21 [MISC] Eventlog: 5722 (1) "TRUSTING_DC" "TRUSTING_DOMAIN$" 0xc0000022 c0000022 "...
05/06 13:35:24 [SESSION] NetrServerAuthenticate entered: TRUSTING_DC on account TRUSTING_DOMAIN$ (Negot: 1ff)
05/06 13:35:24 [CRITICAL] NetrServerAuthenticate: Bad password 0 for TRUSTING_DC on account TRUSTING_DOMAIN$
05/06 13:35:24 [CRITICAL] NetrServerAuthenticate: Bad password 1 for TRUSTING_DC on account TRUSTING_DOMAIN$
05/06 13:35:24 [SESSION] NetrServerAuthenticate returns Success: TRUSTING_DC on account TRUSTING_DOMAIN$ (Negot: 1ff)
05/06 13:35:25 [SESSION] NetrServerPasswordSet: Comp=TRUSTING_DC Acc=TRUSTING_DOMAIN$ Entered
05/06 13:35:25 [SESSION] NetrServerPasswordSet: Comp=TRUSTING_DC Acc=TRUSTING_DOMAIN$ Changing password locally
05/06 13:35:25 [SESSION] Setting Password of '05/06' to: ######## ######## ######## ######## ................
05/06 13:35:25 [SESSION] Current OWF Password of 'TRUSTING_DOMAIN$' is: ######## ######## ######## ######## ................
05/06 13:35:25 [SESSION] Previous OWF Text Password of 'TRUSTING_DOMAIN$' is: ######## ######## ######## ######## ................
05/06 13:35:25 [CHANGELOG] DeltaType AddOrChangeUser (5) SerialNumber: ## ###### Rid: 0x#### Name: 'TRUSTING_DOMAIN$'
05/06 13:35:25 [CHANGELOG] NlSendChangeLogNotification: sent 0 for TRUSTING_DOMAIN$ Rid:0x#### Obj Guid:00000004-0000-0000-0000-000000000000
05/06 13:35:25 [MISC] NlMainLoop: Notification to replicate immediately
05/06 13:35:25 [MISC] NlMainLoop: Notification that trust account added (or changed) TRUSTING_DOMAIN$ 0x#### 4
05/06 13:35:25 [SESSION] NetrServerPasswordSet: Comp=TRUSTING_DC Acc=TRUSTING_DOMAIN$ returns 0x0
05/06 13:35:25 [CHANGELOG] NlSendChangeLogNotification: sent 2 for Sid:S-1-5-21-#########-#########-#########
05/06 13:35:25 [MISC] NlMainLoop: Notification that TDO added or deleted.
05/06 13:35:25 [DOMAIN] Domain thread started
05/06 13:35:25 [DOMAIN] Domain thread started doing update trust list 

NOTE: The '4' at the end of the 'NlMainLoop: Notification' entry indicates a trusted domain secure channel
For additional information about how hotfix packages are named , click the following article number to view the article in the Microsoft Knowledge Base:
816915 New Naming Schema for Microsoft Windows Hotfix Packages
For additional information about netlogon logging, click the following article number to view the article in the Microsoft Knowledge Base:
109626 Enabling Debug Logging for the Netlogon Service

Properties

Article ID: 821240 - Last Review: February 20, 2007 - Revision: 1.7
APPLIES TO
  • Microsoft Windows 2000 Advanced Server
  • Microsoft Windows 2000 Advanced Server SP1
  • Microsoft Windows 2000 Advanced Server SP2
  • Microsoft Windows 2000 Advanced Server SP3
  • Microsoft Windows 2000 Datacenter Server
  • Microsoft Windows 2000 Datacenter Server SP2
  • Microsoft Windows 2000 Service Pack 3
  • Microsoft Windows 2000 Professional Edition
  • Microsoft Windows 2000 Server
  • Microsoft Windows 2000 Server SP1
  • Microsoft Windows 2000 Server SP2
  • Microsoft Windows 2000 Service Pack 3
Keywords: 
kbautohotfix kbhotfixserver kbqfe kbbug kbfix kbqfe kbwin2000presp5fix KB821240

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