How to prevent Office XP from creating a new organization chart in Office XP format

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Article ID: 821272
IMPORTANT: This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:
256986 Description of the Microsoft Windows Registry
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SYMPTOMS

You can configure Office XP to not allow a user to create an organization chart in the new Organization Chart format. This may be useful if you have to use earlier versions of Microsoft Office to edit the organizational charts.

RESOLUTION

Service Pack Information

This problem is corrected in Office XP Service Pack 3. To resolve this problem, obtain the latest service pack for Microsoft Office XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
307841 OFFXP: How to Obtain the Latest Office XP Service Pack

Hotfix Information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
   Date         Time    Size        File name     
   -------------------------------------------------------
   24-Mar-2003  15:03	16,555,584  Excelff.msp
   24-Mar-2003  13:33	 4,838,320  Excelop.msp
   24-Mar-2003  18:59	10,141,440  Sharedff.msp
   24-Mar-2003  16:40	 3,946,004  Sharedop.msp
				
After the hotfix is installed, the following files will have the listed attributes or later:
   Date         Time    Version      Size       File name     
   -------------------------------------------------------
   2003-Mar-21	19:06	10.0.5119.0  9177672	Excel.exe
   2003-Mar-21	19:06	10.0.5119.0  9935432	Mso.dll
				
After you install this fix, follow the steps that are listed in the "More Information" section of this article to set the RestoreOrgChart2 registry key and to activate the fix.

This fix is a post-Office XP Service Pack 2 (SP-2) fix. To install the fix, you must have Office XP SP-2 installed. For additional information about Office XP SP-2, click the following article number to see the article in the Microsoft Knowledge Base:
325671 OFFXP: Overview of the Office XP Service Pack 2
Additionally, you may have to install Windows Installer 2.0 to install this fix. For additional information about the Windows Installer requirement for post-Office XP SP-2 fixes, click the following article number to see the article in the Microsoft Knowledge Base:
330537 OFFXP: Office XP Updates and Patches Released After September 2002 May Require Windows Installer 2.0

MORE INFORMATION

WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.

To disable the ability to create organization charts natively in an Office XP program, follow these steps:
  1. Click Start , and then click Run .
  2. In the Open box, type regedit to start Registry Editor.
  3. Locate and select the following key in the registry:
    HKEY_CURRENT_USER\Software\Microsoft\Office\10.0\Common
  4. On the Edit menu, point to New, and then click Key .
  5. In the New Key #1 box, type OrgChart, and then press ENTER.
  6. With the OrgChart key selected, point to New on the Edit menu, and then click DWORD Value .
  7. In the New Value #1 box, type RestoreOrgChart2, and then press ENTER.
  8. With RestoreOrgChart2 selected, click Modify on the Edit menu.
  9. In the Edit DWORD Value dialog box, click Decimal , type 1 in the Value data box, and then click OK.

    The RestoreOrgChart2 entry should now look similar to the following example:
    RestoreOrgChart2 REG_DWORD 0x00000001 (1)
  10. Quit Registry Editor.
If you choose not to create new organizational charts in Office XP format, you may also want to prevent Office XP from converting existing Microsoft OrgChart objects.

For additional information about how to disable MS OrgChart conversion, click the following article number to view the article in the Microsoft Knowledge Base:
293615 OFFXP: Organization Charts from Office 2000 Programs Appear Different in Office XP Programs

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Office XP Service Pack 3.

Properties

Article ID: 821272 - Last Review: October 9, 2011 - Revision: 4.0
Keywords: 
kbautohotfix kbqfe kbhotfixserver kbformat kbconfig kbbug kbfix kbofficexppresp3fix KB821272

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