Text or numbers are deformed in AutoCAD DXF or DWG file in Visio 2002

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SYMPTOMS

When you open an AutoCAD DXF or DWG file in Microsoft Visio 2002 that contains text or numbers, the text or numbers are deformed.

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CAUSE

This issue may occur on a computer where locale settings use a comma (,) as the decimal separator instead of a period (.).

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This problem is corrected in Microsoft Visio 2002 Service Pack 2.
To resolve this problem, obtain the latest service pack for Visio 2002. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

867749 (http://support.microsoft.com/kb/867749/ ) How to obtain the latest Visio 2002 Service Pack

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Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support (http://support.microsoft.com/contactus/?ws=support)

Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

The German version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

   Date         Time   Version            Size    File name
   --------------------------------------------------------------
   07-May-2003  05:59  10.0.4106.4     2,424,832  Visiodwg.dll

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WORKAROUND

To work around this problem, change the Number format of the English (United States) settings back to default settings. To do this, follow these steps:

Quit Visio 2002.
Click Start, and then click Control Panel.
Click Date, Time, Language, and Regional Options.
Click Change the format of numbers, dates, and times.
On the Regional Options tab, change the Select an item to match its preferences box to a different language (for example, English (United Kingdom).
On the Regional Options tab, change the Select an item to match its preferences box back to English (United States).

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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
This problem was first corrected in Visio 2002 Service Pack 2.

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