Article ID: 821298 - Last Review: January 12, 2007 - Revision: 3.2

You are not notified when you receive new e-mail messages in Outlook

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SYMPTOMS

When you receive a new e-mail message, Microsoft Outlook does not notify you that a new e-mail message has arrived. This problem occurs even though you have configured Outlook to notify you about new e-mail messages.
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CAUSE

This problem occurs when a new e-mail message arrives from an e-mail account that is on an Internet Messaging Access Protocol (IMAP) server. When you receive new e-mail messages from servers other than IMAP servers, you are notified.
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STATUS

Microsoft is researching this problem and will post more information in this article when the information becomes available. Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
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APPLIES TO
  • Microsoft Office Outlook 2007
  • Microsoft Office Outlook 2007 with Business Contact Manager
  • Microsoft Office Outlook 2003
  • Microsoft Office Outlook 2003 with Business Contact Manager
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Keywords: 
kbnofix kbbug KB821298
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