Article ID: 821464 - View products that this article applies to.
This article has been archived. It is offered "as is" and will no longer be updated.
When you try to connect to network shares that are hosted on a Microsoft Windows 2000-based server, one or more of the following symptoms occur:
This problem may occur if server service connections cannot allocate sessions. In this scenario, the problem occurs when the thread that is responsible for allocating and for cleaning up sessions is blocked by a device driver during the cleanup routine.
The hotfix that is described in the "Resolution" section of this article corrects the problem in the case where server service connections cannot allocate sessions. However, there are other potential causes for an Event 2022 to be logged.
For additional information about troubleshooting this problem, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/822219/ )You experience slow file server performance and delays occur when you work with files that are located on a file server
Hotfix informationA supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
PrerequisitesNo prerequisites are required.
Hotfix replacement informationThis hotfix does not replace any other hotfixes.
File informationThe English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name ------------------------------------------------------- 19-May-2003 18:42 5.0.2195.6745 238,032 Srv.sys 19-May-2003 18:42 5.0.2195.6697 83,728 Srvsvc.dll
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section of this article.
For additional information about how hotfix packages are named, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/816915/ )New naming schema for Microsoft Windows hotfix packages