Article ID: 821609 - View products that this article applies to.
If you update a project plan by using Microsoft Project Web Access, and the update included changes in the Enterprise Number Fields, your changes do not appear in the Enterprise Number Fields when the project manager views the project plan.
Service pack informationTo resolve this problem, obtain the latest service pack for Microsoft Project 2002 and Microsoft Project Server 2002. To resolve this problem you must install the latest service pack for both the Microsoft Project 2002 client and the Microsoft Project 2002 server.
For additional information, click the following article numbers to view the articles in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/867829/ )How to obtain the latest Microsoft Project 2002 service pack
(http://support.microsoft.com/kb/867830/ )How to obtain the latest Microsoft Project Server 2002 service pack
Hotfix informationA supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Project 2002 service pack that contains this hotfix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:
http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMSNote In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
The global version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date Time Size File name -------------------------------------------- 21-May-2003 17:53 9,083,904 Project10.msp After the hotfix is installed, the following files will have the listed attributes or later: Date Time Version Size File name ----------------------------------------------------------- 24-Mar-2003 21:24 10.0.2003.324 320,000 Atlconv.dll 22-May-2002 22:37 10.0.4109.0 7,445,320 Owc10.dll 18-Oct-2002 03:23 10.0.2002.1017 909,824 Pj10od10.dll 21-May-2003 04:57 10.0.2003.520 254,464 Pj10tm10.dll 24-Mar-2003 21:24 10.0.2003.324 4,108,800 Pjoledb.dll 21-May-2003 04:57 10.0.2003.520 10,142,208 Winproj.exe
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
This problem was first corrected in Project 2002 Service Pack 1 and Project Server 2002 Service Pack 1.
Contact us for more help
Connect with Answer Desk for expert help.