PRJ2002: Changes to the Enterprise Number Fields Are Not Updated in the Project Plan

View products that this article applies to.

SYMPTOMS

If you update a project plan by using Microsoft Project Web Access, and the update included changes in the Enterprise Number Fields, your changes do not appear in the Enterprise Number Fields when the project manager views the project plan.

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RESOLUTION

Service pack information

To resolve this problem, obtain the latest service pack for Microsoft Project 2002 and Microsoft Project Server 2002. To resolve this problem you must install the latest service pack for both the Microsoft Project 2002 client and the Microsoft Project 2002 server.

For additional information, click the following article numbers to view the articles in the Microsoft Knowledge Base:

867829 (http://support.microsoft.com/kb/867829/ ) How to obtain the latest Microsoft Project 2002 service pack

867830 (http://support.microsoft.com/kb/867830/ ) How to obtain the latest Microsoft Project Server 2002 service pack

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Hotfix information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Project 2002 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS (http://support.microsoft.com/default.aspx?scid=fh;en-us;cntactms)

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The global version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

   
   Date         Time   Size       File name
   --------------------------------------------
   21-May-2003  17:53  9,083,904  Project10.msp

After the hotfix is installed, the following files will have the listed attributes or later: 

   Date         Time   Version        Size        File name
   -----------------------------------------------------------
   24-Mar-2003  21:24  10.0.2003.324     320,000  Atlconv.dll      
   22-May-2002  22:37  10.0.4109.0     7,445,320  Owc10.dll        
   18-Oct-2002  03:23  10.0.2002.1017    909,824  Pj10od10.dll     
   21-May-2003  04:57  10.0.2003.520     254,464  Pj10tm10.dll     
   24-Mar-2003  21:24  10.0.2003.324   4,108,800  Pjoledb.dll      
   21-May-2003  04:57  10.0.2003.520  10,142,208  Winproj.exe

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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
This problem was first corrected in Project 2002 Service Pack 1 and Project Server 2002 Service Pack 1.

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