The Locate Link Browser dialog box appears when you open a Web link in an e-mail message in Outlook 2003

Article translations Article translations
Article ID: 821692 - View products that this article applies to.
Expand all | Collapse all


When you click a Web link in an e-mail message in Outlook 2003, the Web site opens in a browser window and the Locate Link Browser dialog box appears.


This problem occurs on a Microsoft Windows 2000-based computer that has a third-party browser that does not support Dynamic Data Exchange (DDE), such as Netscape Navigator and Mozilla.


To resolve this problem change the registered file type for the URL:HyperText Transfer Protocol file type to use Internet Explorer. To do this, follow these steps:
  1. On the desktop, double-click My Computer.
  2. On the Tools menu, click Folder Options, and then click the File Types tab.
  3. In the Registered File Types list, click URL:HyperText Transfer Protocol, click Advanced, and then click Edit.
  4. In the Actions box, type open.
  5. In the Application used to perform action box, locate Internet Explorer (Iexplore.exe), and then click Open.
  6. In the Application box, type IExplore, and then click OK.


The Locate Link Browser dialog box appears when a Microsoft Internet browser returns an error value after it is started by Outlook 2003. Netscape 6.2 returns an error value when it is started from an embedded Web link in an e-mail message.


Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.


Article ID: 821692 - Last Review: June 22, 2007 - Revision: 5.2
  • Microsoft Office 2003, All Editions
  • Microsoft Office Outlook 2003, when used with:
    • Microsoft Windows 2000 Advanced Server
    • Microsoft Windows 2000 Professional Edition
    • Microsoft Windows 2000 Server
kbprb kbinterop kbnofix KB821692

Give Feedback


Contact us for more help

Contact us for more help
Connect with Answer Desk for expert help.
Get more support from