Article ID: 821804 - View products that this article applies to.
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If you add an additional mailbox to view in your Outlook 2002 folder list, when you click the Calendar folder of the additional user, two new task folders may be created.
This problem may occur if the mailbox owner who you added has completed all the following:
Service Pack InformationThis problem is corrected in Office XP Service Pack 3. To resolve this problem, obtain the latest service pack for Microsoft Office XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/307841/ )OFFXP: How to Obtain the Latest Office XP Service Pack
How to Obtain the HotfixThis issue is fixed in the Outlook 2002 Post-Service Pack 2 Hotfix Package June 7, 2003. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/822613/ )Availability of the Outlook 2002 Post-Service Pack 2 Hotfix Package: June 7, 2003
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Office XP Service Pack 3.
To add an additional mailbox to view, follow these steps:
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