Overview of mobile devices that are supported by Outlook Mobile Access in Exchange Server 2003

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Article ID: 821835 - View products that this article applies to.
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Introduction

This article discusses the mobile devices that are supported by Microsoft Outlook Mobile Access in Microsoft Exchange Server 2003.

More information

The mobile devices that are supported by Outlook Mobile Access are determined by the Device Update package that is installed on the server that is running Exchange Server 2003 . The Device Update package is installed on the server when you run the Exchange 2003 Setup program.

Exchange Server 2003

The Device Update package that was included with the first release of Exchange Server 2003 includes support for the mobile devices that are listed in the following table:
Collapse this tableExpand this table
ManufacturerModel
MicrosoftAll
MicrosoftAll
Sony-EricssonT68i
Sony-EricssonP800
AllX503is
AllX504i
ToshibaJ-T51
ToshibaC5001T
CSharpJ-SH51
CasioA3012CA
SanyoA3011SA
Note The 'i' suffix in the model types indicates support for i-mode. I-mode is NTT DoCoMo's mobile Internet access system. I-mode is typically used by many users in Japan.

Microsoft Exchange Server 2003 Service Pack 1 (SP1)

When Exchange 2003 Service Pack 1 (SP1) was released, a new Device Update package was included. The Device Update package that is included with Exchange 2003 SP1 includes support for additional mobile devices that are listed in the following table.
Collapse this tableExpand this table
ManufacturerModel
CasioA5302CA
FujitsuF212i
HitachiSH-P300
LGLX5350
MicrosoftAny with Microsoft Internet Explorer 5
Microsoft Any with Microsoft Internet Explorer 6
MitsubishiD505i
NECJ-N51
NECN251iS
NECN251i
NECN504iS
Nokia3590
Nokia3595
Nokia3650
Nokia6200
Nokia6590
Nokia9210
NTT DoCoMoSigmarion 3
PanasonicGD87
PanasonicGD88
PanasonicGU87
PnasonicP504iS
SamsungSPH-i330
SanyoJ-SA51
SharpJ-SH52
SharpZaurus SL-B500
SharpGX10
SharpJ-SH53
SiemensS55
SonyClie PEG-TG50
Sony EricssonP802
Sony EricssonSO505i
Sony EricssonT310/T312/T316
Sony EricssonT610/T616
Sony EricssonA1101iS
Sony EricssonT300
ToshibaA5304T
ToshibaGenio e550c
ToshibaGenio e550GX

How to let users use unsupported mobile devices

To let users use those mobile devices that are not included in the Device Update package, follow these steps:
  1. Start Exchange System Manager.
  2. Expand Global Settings, right-click Mobile Services, and then click Properties.
  3. Click the General tab.
  4. Under Outlook Mobile Access, click to select the Enable unsupported devices check box, and then click OK.
Note This global setting applies to all users. You cannot enable this setting for individual users.

The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Properties

Article ID: 821835 - Last Review: September 3, 2013 - Revision: 7.0
Applies to
  • Microsoft Exchange Server 2003 Enterprise Edition
  • Microsoft Exchange Server 2003 Standard Edition
Keywords: 
kbtshoot kbinfo KB821835

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