Article ID: 821860 - View products that this article applies to.
When you want to encrypt a folder, if you open the folder's properties, and then click Advanced, the Encrypt contents to secure data check box is unavailable (it appears dimmed).
This problem may occur if both of the following conditions are true:
Hotfix InformationA supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
File Information The English version of this
fix has the file attributes (or later) that are listed in the following table.
The dates and times for these files are listed in coordinated universal time
(UTC). When you view the file information, it is converted to local time. To
find the difference between UTC and local time, use the Time
Zone tab in the Date and Time tool in Control Panel.
Note Because of file dependencies, this update requires Windows 2000 SP3.
Date Time Version Size File name -------------------------------------------------------------- 15-Apr-2003 01:09 5.0.3700.6736 2,356,496 Shell32.dll
To work around this problem, configure the setting in the Regional Options tool to a setting other than French (France). For example, you can change the location setting to French (Canada), French (Belgium), or any other French location. To do so:
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
For additional information about how hotfix packages are named, click the following article number to view the article in the Microsoft Knowledge Base:
816915For additional information about Regional Options settings, visit the following Microsoft Web site:
(http://support.microsoft.com/kb/816915/EN-US/ )New Naming Schema for Microsoft Windows Hotfix Packages
Article ID: 821860 - Last Review: January 5, 2007 - Revision: 4.1
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