Article ID: 821976 - Last Review: August 15, 2003 - Revision: 2.1

The Point and Print Restrictions Policy Setting Is Not Applied When You Use Windows XP

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SYMPTOMS

When you use the Point and Print feature to print to a network printer, you can connect to shared printers on servers that are not specified in the Point and Print Restrictions policy setting of your local computer policy.

CAUSE

This behavior may occur if both of the following conditions are true:
  • In theLocal Computer Policy snap-in, you configure Point and Print Restrictions to list specific servers that you can connect to for Point and Print functionality.
  • You do not have the latest service pack for Windows XP installed.
In this case, you may be able to successfully use the Point and Print feature to connect and print to servers other than those specified in Point and Print Restrictions for your local computer policy.

RESOLUTION

To resolve this behavior, install the latest service pack for Windows XP. For additional information about how to obtain the latest Windows XP Service Pack, click the following article number to view the article in the Microsoft Knowledge Base:
322389  (http://support.microsoft.com/kb/322389/EN-US/ ) How to Obtain the Latest Windows XP Service Pack

MORE INFORMATION

For additional information about Local Computer Policy in Windows XP, click the following article number to view the article in the Microsoft Knowledge Base:
307882  (http://support.microsoft.com/kb/307882/ ) HOW TO: Use the Group Policy Editor to Manage Local Computer Policy in Windows XP
For additional information about the Point and Print Restrictions policy setting, click the following article number to view the article in the Microsoft Knowledge Base:
319939  (http://support.microsoft.com/kb/319939/EN-US/ ) Description of the Point and Print Restrictions Policy Setting in Windows Server 2003 and Windows XP
For additional information about how to resolve Point and Print printing issues, click the following article number to view the article in the Microsoft Knowledge Base:
246855  (http://support.microsoft.com/kb/246855/EN-US/ ) Managing Network Printing in a Windows Environment

APPLIES TO
  • Microsoft Windows XP Professional
Keywords: 
kbprb KB821976