Web Page Does Not Load Correctly When You Open a Page That Contains Gzip-Encoded Content

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Article ID: 822002 - View products that this article applies to.
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Symptoms

When you browse the Web, you may notice that frames on some Web sites are not displayed correctly, and the HTML code may not be fully rendered.

Cause

This issue may occur after you install the Internet Explorer hotfix from the following Microsoft Knowledge Base article
331596 Data Is Truncated When You Download a Gzip-Encoded Excel File in Internet Explorer
and then you perform the following procedure:
  1. Log on to a Web page that contains gzip-encoded content.
  2. Reload the content from the cache.
Note The hotfix that is described in Knowledge Base article 331596 is included in Windows 2000 Service Pack 4 (SP4).

Resolution

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language. The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
   Date         Time   Version       Size    File name
   ----------------------------------------------------
   18-Jun-2003  05:07  6.0.2800.1215 483,328 Urlmon.dll				
Note Because of file dependencies, you must have Internet Explorer 6.0 Service Pack 1 (SP1) installed to install this hotfix.

For additional information about how to obtain the latest service pack for Internet Explorer 6.0, click the following article number to view the article in the Microsoft Knowledge Base:
328548 How to Obtain the Latest Service Pack for Internet Explorer 6

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Properties

Article ID: 822002 - Last Review: May 23, 2014 - Revision: 3.0
Applies to
  • Microsoft Internet Explorer 6.0
Keywords: 
kbautohotfix kbhotfixserver kbqfe kbfix kbbug kbprb KB822002

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