Duplicate templates appear in Microsoft Project Web Access

Article translations Article translations
Article ID: 822373 - View products that this article applies to.
Expand all | Collapse all

On This Page

SYMPTOMS

When you log on to Microsoft Project Web Access as an administrator, and then click Clean up Microsoft Project Server database on the Admin menu, you may find several templates with the same name.

CAUSE

This problem may occur when you save a template with the same name as an existing template.

RESOLUTION

Service Pack Information

This problem is corrected in Project Server 2002 Service Pack 1.

To resolve this problem, obtain the latest service pack for Project Server 2002. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
867830 How to obtain the latest Microsoft Project Server 2002 service pack

Hotfix Information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language. The global version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
   Date         Time    Version        Size       File name     
   ----------------------------------------------------------------
  30-May-2003  19:51  10.0.2003.530  20,451,328  Winproj.exe                                                  

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
This problem was first corrected in Project Server 2002 Service Pack 1.

Properties

Article ID: 822373 - Last Review: April 7, 2006 - Revision: 4.2
APPLIES TO
  • Microsoft Project 2002 Professional Edition
Keywords: 
kbautohotfix kbqfe kbhotfixserver kbtshoot kbprojectserver2002sp1fix KB822373

Give Feedback

 

Contact us for more help

Contact us for more help
Connect with Answer Desk for expert help.
Get more support from smallbusiness.support.microsoft.com