Failure audit event ID 628 occurs when the domain local group member changes the password of another account

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Article ID: 822377 - View products that this article applies to.
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SYMPTOMS

If you delegate control to a domain local group in Microsoft Windows 2000 Server, and then you assign the group the Reset passwords on user accounts permission (the "User-Force-Change-Password" extended right) for an organizational unit (OU), when a member of the group forces a password change for a user in the OU, the following failure audit event is logged in the security event log on the domain controller:


Event Type:	Failure
Event Source:	Security
Event Category:	Account Management 
Event ID:	628
User:		MYDOMAIN\MyLocalGroupMember

Description:
User Account password set:
 	Target Account Name:	
 	Target Domain:		MYDOMAIN
 	Target Account ID:	MYDOMAIN\TestUser
 	Caller User Name:	MyLocalGroupMember
 	Caller Domain:	MYDOMAIN
 	Caller Logon ID:	(0x0,0x83C437)

Subsequently, the following success audit events are logged in the security event log:


Event Type:	Success
Event Source:	Security
Event Category:	Account Management 
Event ID:	642
User:		MYDOMAIN\MyLocalGroupMember

Description:
User Account Changed:
 	-
 	Target Account Name:	TestUser
 	Target Domain:	MYDOMAIN
 	Target Account ID:	MYDOMAIN\TestUser
 	Caller User Name:	MyLocalGroupMember
 	Caller Domain:	MYDOMAIN
 	Caller Logon ID:	(0x0,0x83C1BD)
 	Privileges:	-


Event Type:	Success
Event Source:	Security
Event Category:	Account Management 
Event ID:	628
User:		MYDOMAIN\MyLocalGroupMember

Description:
User Account password set:
 	Target Account Name:	
 	Target Domain:	MYDOMAIN
 	Target Account ID:	MYDOMAIN\TestUser
 	Caller User Name:	MyLocalGroupMember
 	Caller Domain:	MYDOMAIN
 	Caller Logon ID:	(0x0,0x83C1BD)

The failure audit event ID 628 does not occur when a global group is delegated the reset password permission to the OU.

CAUSE

The failure audit event ID 628 occurs because the first attempt to change the target account password is submitted by the client computer by using the Kerberos "kpasswd" User Datagram Protocol (UDP) protocol. The "kpasswd" datagram token does not contain domain local group security identifiers (SIDs). The token is sourced in the KRB_AS_REQ/KRB_AS_REP ticket that is obtained during user logon. The server response uses an internal Security Accounts Manager (SAM) function to enumerate group membership for the user. Domain local groups are not returned in this list of account SIDs (the token).

The second attempt is successful (success audit event IDs 642 and 628) because the password change is retried by using the SAM Remote Procedure Call (RPC) interface to set the user password.

RESOLUTION

Hotfix Information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

This hotfix requires Windows 2000 Service Pack 3 (SP3) or later.

Restart Requirement

You must restart your computer after you apply this hotfix.

Hotfix Replacement Information

This hotfix does not replace any other hotfixes.

File Information

The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
   Date         Time   Version        Size       File name
   ----------------------------------------------------------
   05-Nov-2003  20:04  5.0.2195.6824    124,688  Adsldp.dll
   05-Nov-2003  20:04  5.0.2195.6824    132,368  Adsldpc.dll
   05-Nov-2003  20:04  5.0.2195.6824     63,760  Adsmsext.dll
   05-Nov-2003  20:04  5.0.2195.6824    381,712  Advapi32.dll
   05-Nov-2003  20:04  5.0.2195.6866     69,904  Browser.dll
   05-Nov-2003  20:04  5.0.2195.6824    136,464  Dnsapi.dll
   05-Nov-2003  20:04  5.0.2195.6824     96,016  Dnsrslvr.dll
   05-Nov-2003  20:04  5.0.2195.6866     47,376  Eventlog.dll
   05-Nov-2003  20:04  5.0.2195.6871    148,240  Kdcsvc.dll
   05-Nov-2003  19:32  5.0.2195.6871    205,584  Kerberos.dll
   21-Sep-2003  00:32  5.0.2195.6824     71,888  Ksecdd.sys
   29-Oct-2003  06:45  5.0.2195.6869    511,248  Lsasrv.dll
   29-Oct-2003  06:45  5.0.2195.6869     33,552  Lsass.exe
   17-Oct-2003  00:33  5.0.2195.6866    114,960  Msv1_0.dll
   05-Nov-2003  20:04  5.0.2195.6866    307,984  Netapi32.dll
   05-Nov-2003  20:04  5.0.2195.6863    361,232  Netlogon.dll
   05-Nov-2003  20:04  5.0.2195.6869    931,600  Ntdsa.dll
   05-Nov-2003  20:04  5.0.2195.6824    392,464  Samsrv.dll
   05-Nov-2003  20:04  5.0.2195.6824    113,936  Scecli.dll
   05-Nov-2003  20:04  5.0.2195.6824    259,856  Scesrv.dll
   30-Sep-2003  20:56  5.0.2195.6826  5,298,176  Sp3res.dll
   05-Nov-2003  20:04  5.0.2195.6824     48,912  W32time.dll
   21-Sep-2003  00:32  5.0.2195.6824     57,104  W32tm.exe
   05-Nov-2003  20:04  5.0.2195.6869    126,224  Wldap32.dll

WORKAROUND

To work around this problem, delegate the Reset passwords on user accounts permission to global groups instead of to domain local groups.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

MORE INFORMATION

For additional information about Kerberos in Windows 2000, click the following article number to view the article in the Microsoft Knowledge Base:
248758 Information about the Windows 2000 Kerberos implementation
For additional information about how to delegate control in Windows 2000, click the following article number to view the article in the Microsoft Knowledge Base:
315676 How to delegate administrative authority in Windows 2000
For additional information about how hotfix packages are named, click the following article number to view the article in the Microsoft Knowledge Base:
816915 New file naming schema for Microsoft Windows software update packages
For additional information about the standard terminology that is used to describe Microsoft software updates, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Properties

Article ID: 822377 - Last Review: October 26, 2006 - Revision: 2.5
APPLIES TO
  • Microsoft Windows 2000 Server
  • Microsoft Windows 2000 Advanced Server
Keywords: 
kbautohotfix kbhotfixserver kbqfe kbbug kbfix kbqfe kbwin2000presp5fix KB822377

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