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You receive a "The application failed to initialize properly (0xc0150002)" error message when you start an Office 2003 program on a Windows XP Professional-based computer

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Article ID:822520
Last Review:April 6, 2006
Revision:2.6

SYMPTOMS

When you start an Office 2003 program on a Microsoft Windows XP Professional-based computer, you may receive the following error message:
The application failed to initialize properly (0xc0150002). Click on OK to terminate the application.

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CAUSE

This behavior may occur if you install Office 2003 and Windows XP Service Pack 1a (SP1a) on your computer, and do any of the following:
•You upgrade your Windows XP Home-based computer to Windows XP Professional.
•You reinstall Windows XP on your computer.
•You perform a repair of Windows XP on your computer.
In this scenario, when you start an Office 2003 program, you may receive the error message that is described in the "Symptoms" section.

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RESOLUTION

To resolve this behavior, after you upgrade your Windows XP Home-based computer to Windows XP Professional, or you perform a reinstall or repair of Windows XP, reinstall Windows XP SP1a on your computer.

After you reinstall the service pack, restart your computer.

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MORE INFORMATION

For additional information about how to obtain the latest Windows XP Service Pack, click the following article number to view the article in the Microsoft Knowledge Base:
322389 (http://support.microsoft.com/kb/322389/EN-US/) How to Obtain the Latest Windows XP Service Pack

For additional information about how to install Windows XP, click the following article number to view the article in the Microsoft Knowledge Base:
316941 (http://support.microsoft.com/kb/316941/EN-US/) HOW TO: Install Windows XP

For additional information about how to reinstall or repair Windows XP, click the following article number to view the article in the Microsoft Knowledge Base:
315341 (http://support.microsoft.com/kb/315341/EN-US/) How to Perform an In-Place Upgrade (Reinstallation) of Windows XP

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APPLIES TO
•Microsoft Office Professional Edition 2003
•Microsoft Windows XP Home Edition SP1
•Microsoft Windows XP Service Pack 1a
•Microsoft Office Basic Edition 2003
•Microsoft Office Small Business Edition 2003
•Microsoft Office Standard Edition 2003
•Microsoft Office Student and Teacher Edition 2003
•Microsoft Office Excel 2003
•Microsoft Office FrontPage 2003
•Microsoft Office Outlook 2003
•Microsoft Office PowerPoint 2003
•Microsoft Office Publisher 2003
•Microsoft Office Word 2003
•Microsoft Office Access 2003

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Keywords: 
kbprogramming kberrmsg kbprb KB822520

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