Article ID: 822554 - View products that this article applies to.
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The performance of a Microsoft Windows 2000-based domain controller may decrease significantly, response times to service principal name (SPN) queries may become longer that expected, and Lsass.exe may peak at 100-percent CPU use.
This behavior occurs when the domain controller receives many Kerberos ticket-granting service (TGS) requests for an SPN that is a subset of a common value. A typical example is the case of the names of all client computers in a domain having the same prefix as the name of the domain where they are members. They register an SPN of the following:
HOST/DomainName SuffixIf a Kerberos TGS request for HOST/DomainName is issued against a domain controller, a query that uses "HOST/DomainName*" is performed instead of a query that uses the exact match of "HOST/DomainName". This problem may occur in environments with many workstations, where this naming convention is in use.
Hotfix informationA supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
PrerequisitesNo prerequisites are required.
Restart requirementYou must restart your computer after you apply this hotfix.
Hotfix replacement informationThis hotfix does not replace any other hotfixes.
File informationThe English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name ----------------------------------------------------------- 11-Aug-2003 09:04 5.0.2195.6748 124,688 Adsldp.dll 11-Aug-2003 09:04 5.0.2195.6748 132,368 Adsldpc.dll 11-Aug-2003 09:04 5.0.2195.6748 63,760 Adsmsext.dll 11-Aug-2003 09:04 5.0.2195.6800 381,712 Advapi32.dll 11-Aug-2003 09:04 5.0.2195.6753 69,392 Browser.dll 11-Aug-2003 09:04 5.0.2195.6680 134,928 Dnsapi.dll 11-Aug-2003 09:04 5.0.2195.6780 96,528 Dnsrslvr.dll 11-Aug-2003 09:04 5.0.2195.6753 47,376 Eventlog.dll 11-Aug-2003 09:04 5.0.2195.6759 148,240 Kdcsvc.dll 18-Jun-2003 09:43 5.0.2195.6758 205,072 Kerberos.dll 26-Mar-2003 13:37 5.0.2195.6695 71,888 Ksecdd.sys 01-Aug-2003 09:40 5.0.2195.6797 509,712 Lsasrv.dll 01-Aug-2003 09:40 5.0.2195.6797 33,552 Lsass.exe 17-Jul-2003 15:13 5.0.2195.6786 109,840 Msv1_0.dll 11-Aug-2003 09:04 5.0.2195.6601 311,568 Netapi32.dll 11-Aug-2003 09:04 5.0.2195.6791 361,232 Netlogon.dll 11-Aug-2003 09:04 5.0.2195.6801 931,600 Ntdsa.dll 11-Aug-2003 09:04 5.0.2195.6742 392,464 Samsrv.dll 11-Aug-2003 09:04 5.0.2195.6737 131,344 Scecli.dll 11-Aug-2003 09:04 5.0.2195.6737 306,448 Scesrv.dll 15-Jul-2003 14:08 5.0.2195.6776 4,858,368 Sp3res.dll 11-Aug-2003 09:04 5.0.2195.6601 51,472 W32time.dll 16-Aug-2002 05:32 5.0.2195.6601 57,104 W32tm.exe 11-Aug-2003 09:04 5.0.2195.6741 126,224 Wldap32.dll
To work around this problem, add the SPN that is being requested to an arbitrary computer account. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/157234/ )HOWTO: Deal with localized and renamed user and group names
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section of this article.
For additional information about how hotfix packages are named, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/816915/ )New naming schema for Microsoft Windows hotfix packages