Article ID: 822797 - View products that this article applies to.
When you start your Windows XP-based computer, you may receive the following error message:
Also, you may not be able to open folders, such as the My Documents folder or the My Computer folder.
Explorer has encountered an error and needs to close. We are sorry for the inconvenience.
This problem may be caused by Qcbar.dll, a program that adds adult Web site links to the Internet Explorer Favorites menu.
To resolve this problem use one of the following methods.
Method 1: Remove the Link from Your Favorites Folder in Internet ExplorerTo do so, start Internet Explorer, and then click Uninstall on the Adult Links menu in the Favorites folder.
Method 2: Manually Delete the Qcbar Program FilesImportant This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:
322756To do this, follow these steps:
(http://support.microsoft.com/kb/322756/ )How to back up and restore the registry in Windows
Article ID: 822797 - Last Review: June 23, 2005 - Revision: 1.5
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