Article ID: 823301 - View products that this article applies to.
In Microsoft Outlook Express or in Microsoft Word, nothing happens when you click a hyperlink.
To have us fix this problem for you, go to the "Fix it for me" section. If you prefer to fix this problem yourself, go to the "Let me fix it myself" section.
To fix this problem automatically, click the Fix it button or link. Click Run in the File Download dialog box, and follow the steps in the Fix it wizard.
Fix this problem
Microsoft Fix it 50191
Note this wizard may be in English only; however, the automatic fix also works for other language versions of Windows.
Note if you are not on the computer that has the problem, save the Fix it solution to a flash drive or a CD and then run it on the computer that has the problem.
Next, go to the "Did this fix the problem?" section.
To fix this problem, follow these steps:
Check whether the problem is fixed by clicking a hyperlink in Outlook Express or in Word. If the hyperlink works, you are finished with this article. If the problem is not fixed, you can contact support
Article ID: 823301 - Last Review: September 23, 2011 - Revision: 4.0